WINBERLY C. VALDEZ
Taguig city
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
1
1
Language
14
14
years of post-secondary education
5
5
years of professional experience
Work History
SALES CLERK
SANFORD MARKETING CORPORATION
08.2021 - 01.2022
- Greeted customers and handled inquiries to enhance shopping experience and guide customers to suitable products.
- Assisted customers with product selection at Sanford Marketing Corporation sales counter.
- Processed cash, card, and receipt transactions using point-of-sale system.
- Restocked merchandise and maintained organized product displays in sales area.
KITCHEN STAFF
QUADRO PIZZA HUB (Italian Food)
08.2023 - 12.2023
- Crafted pizzas, formed pizza dough by hand for optimal texture and flavor, prepared gourmet salads to meet customer specifications, and ensured food preparation adhered to hygiene and safety standards.
- Prepared pizza dough, sauces, and Italian toppings to support kitchen operations at Quadro Pizza Hub.
- Assembled pizzas and Italian dishes according to recipe standards and customer orders.
- Assembled pizzas and Italian dishes according to recipe standards and order tickets.
TEAM LEADER
SAMGYUPSALAMAT UPTOWN BGC (Korean Cuisine)
12.2023 - 09.2025
- Developed and implemented project plans to ensure efficient workflow. Monitored project progress to ensure adherence to established timelines. Ensured project tasks were completed according to established processes.
- Managed communication between servers, hosts, and kitchen staff during busy restaurant shifts.
- Supervised dining floor operations for Korean cuisine service at Uptown BGC.
- Coordinated servers, hosts, and kitchen staff to ensure smooth operations during daily restaurant shifts.
- Monitored order flow and addressed guest concerns, ensuring positive dining experiences through effective communication.
SERVER / WAITRESS
TIPSY PIG GASTROPUB BGC ( RestoBar )
09.2025 - Current
- Achieved top bottle service sales in March, enhancing customer experience and driving revenue.
- Achieved top bottle service sales in August, contributing to overall bar performance and customer satisfaction.
- Took orders, served food and drinks, and provided exceptional customer service to bar patrons, utilizing extensive menu knowledge to make personalized recommendations.
- Received Employee of the Month recognition for exceptional service in March.
- Received Employee of the Month recognition for excellent service in June.
- Received Employee of the Month recognition for outstanding performance in December.
- Received Employee of the Month recognition for exceptional contributions in July.
Education
SENIOR HIGH SCHOOL GRADUATED -
Alos National High school
Alos, Alaminos City, Pangasinan 06.2014 - 04.2020
JUNIOR HIGH SCHOOL -
Binabalian National High School
Binabalian, Bolinao, PangasinanAssociate of Science -
Lucero Elementary School
Lucero, Bolinao, Pangasinan 06.2006 - 04.2014
Skills
- Point-of-sale operation
- Excellent customer service
- Customer complaint resolution
- Product presentation
- Multitasking and time management
- Ability to work under pressure
- Teamwork and collaboration
- Friendly and positive attitude
- Discipline and Integrity
- Table service
- Order taking
- Team coordination
Languages
English
Upper Intermediate
B2
Timeline
SERVER / WAITRESS
TIPSY PIG GASTROPUB BGC ( RestoBar )
09.2025 - Current
TEAM LEADER
SAMGYUPSALAMAT UPTOWN BGC (Korean Cuisine)
12.2023 - 09.2025
KITCHEN STAFF
QUADRO PIZZA HUB (Italian Food)
08.2023 - 12.2023
SALES CLERK
SANFORD MARKETING CORPORATION
08.2021 - 01.2022
SENIOR HIGH SCHOOL GRADUATED -
Alos National High school
06.2014 - 04.2020
Associate of Science -
Lucero Elementary School
06.2006 - 04.2014
JUNIOR HIGH SCHOOL -
Binabalian National High School