Microsoft
Wilson Listana
System Specialist
Santa Maria, Province Of Bulacan,BUL
Summary
Dynamic Traffic System Specialist with NLEX Corporation, skilled in hardware troubleshooting and incident management. Successfully led the migration of legacy systems, enhancing operational efficiency and minimizing downtime. Adept at fostering team collaboration and mentoring, while maintaining high standards in equipment maintenance and user support. Committed to continuous improvement and innovative solutions.
Experienced with system analysis, troubleshooting, and optimization. Delivers reliable and efficient system solutions to improve operational performance. Track record of effective collaboration, problem-solving, and technical support.
Overview
16
16
years of professional experience
5
5
Certificates
1
1
Language
Work History
Traffic System Specialist Maintenance
NLEX Corporation
03.2016 - Current
- Mentored junior team members in best practices for system administration, fostering a supportive learning environment.
- Collaborated with cross-functional teams to develop innovative solutions for complex technical issues.
- Spearheaded the migration of legacy systems to modern platforms, minimizing disruptions in daily operations.
- Identified opportunities for process improvements by analyzing user feedback and monitoring key performance metrics closely.
- Maintained accurate documentation of network configurations, equipment inventory, and maintenance records for seamless operations.
- Established a strong rapport with system users by providing prompt, courteous service during equipment maintenance sessions, fostering positive working relationships.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Conducted regular equipment maintenance checks, contributing to optimal functionality and performance.
- Increased overall equipment efficiency through regular maintenance and upgrades.
- Maximized equipment lifespan through proper maintenance, reducing repair costs and minimizing downtime on job sites.
- Bolstered operational reliability, performing preventive maintenance on critical equipment.
- Streamlined processes for increased productivity with regular maintenance of equipment and software systems.
- Increased equipment uptime by performing routine maintenance and timely repairs on machinery.
- Contributed to improved operational efficiency through regular maintenance checks on tools and equipment, minimizing downtime during peak hours.
- Improved rigging safety by conducting regular equipment inspections and maintenance.
- Performed routine maintenance checks on warehouse equipment, identifying any necessary repairs or replacements needed for optimal functioning.
Junior Technical Designer
Flora Technology
06.2013 - 01.2016
- Mentored junior designers, providing guidance on best practices and fostering professional development within the team.
- Presented complex technical information clearly during stakeholder reviews, facilitating informed decision-making among non-technical team members.
- Implemented effective communication strategies between engineering and design teams, resulting in higher quality end products.
- Spearheaded process improvements that reduced errors in technical drawings, minimizing delays in manufacturing stages.
- Conducted root cause analyses on reported issues with products in the field, implementing corrective actions through iterative design updates.
- Evaluated emerging technologies for potential integration into existing projects, staying at the forefront of industry trends.
- Enhanced product functionality by collaborating with cross-functional teams to develop innovative technical solutions.
- Created designs and blueprints using [Software] according to customer specifications, timelines, and supply inventories.
- Created drawings using AutoCAD for [Type] systems.
- Created, printed, and modified drawings in AutoCAD and Revit.
- Optimized workflow efficiency by customizing AutoCAD toolbars and shortcuts tailored to specific project requirements.
- Maintained organized digital filing system, enabling efficient retrieval of archived drawings when needed.
Fire and Safety Technician
Chittick Fire & Security Corporation
03.2011 - 04.2013
- Kept abreast of updates to local, state, and federal fire code requirements through ongoing professional development activities.
- Evaluated effectiveness of existing emergency plans through periodic reviews and revisions as necessary, maintaining best practices in fire prevention strategies.
- Performed routine maintenance on emergency lighting systems, ensuring optimal functionality during power outages or emergencies.
- Coordinated with contractors during construction projects to verify adherence to applicable codes and regulations related to fire prevention.
- Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
- Corrected common malfunctions to restore conformance of equipment.
- Adjusted voice and video configurations to minimize communication disruptions.
- Streamlined system functionality by integrating new hardware components into existing setups when necessary.
- Trained clients'' staff in the operation and management of their CCTV systems, enabling effective monitoring and response capabilities.
- Ensured data integrity with routine backups and disaster recovery plans implementation.
- Developed customized training materials for facility staff on proper access control procedures, contributing to heightened awareness and adherence to company policies.
- Streamlined access management processes with the implementation of a centralized database for managing personnel clearances and facility access.
- Worked alongside project managers during construction phases of new facilities to ensure proper integration of access control infrastructure into overall building design.
- Established clear lines of communication between various internal departments for sharing information about relevant personnel changes affecting facility access rights and permissions.
- Monitored CCTV cameras and alarm systems for security breaches.
Auxiliary Technician
LM ISDN
10.2009 - 02.2012
- Fully installed fire alarms and various security devices.
- Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
- Demonstrated features and functionality of alarm systems to customers.
- Educated clients on proper use and maintenance of their fire alarm systems, leading to fewer service calls and improved overall safety.
- Installed and tested fire detection and suppression systems.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Improved security measures by designing and implementing CCTV systems for various clients.
- Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
- Resolved technical issues promptly, minimizing downtime for critical surveillance systems.
- Enhanced video quality through the proper positioning and calibration of cameras, ensuring clear footage in all conditions.
- Enhanced security by implementing access control systems and procedures in various facilities.
- Collaborated with IT teams to integrate biometric technologies into existing access control infrastructure, strengthening overall security measures.
- Proactively identified potential security risks by staying informed on emerging threats or trends related to unauthorized entry methods and countermeasures.
- Evaluated vendor proposals for new security equipment installations, making informed decisions based on cost-effectiveness and performance capabilities.
Education
GED -
Polytechnic University of The Philippines
Anonas St., Sta. Mesa, Manila, Philippines 04.2001 -
GED -
Polytechnic of The Philippines
Manila, Philippines 04.2001 -
Skills
Hardware troubleshooting
Incident management
Application support
IT infrastructure
AutoCAD drawing
AutoCAD electrical
Testing equipment maintenance
Video equipment maintenance
Test equipment
Security equipment maintenance
Equipment maintenance and calibration
Telephony Systems Maintenance
Solar electric equipment
Traffic camera operation
Valid Driver's license
Software
Autocad anydesk
Certification
CCNA - Cisco Certified Network Associate
Timeline
Traffic System Specialist Maintenance
NLEX Corporation
03.2016 - Current
Junior Technical Designer
Flora Technology
06.2013 - 01.2016
Fire and Safety Technician
Chittick Fire & Security Corporation
03.2011 - 04.2013
Auxiliary Technician
LM ISDN
10.2009 - 02.2012
GED -
Polytechnic University of The Philippines
04.2001 -
GED -
Polytechnic of The Philippines
04.2001 -
Languages
English