Wilmore Grajo

• Maintained, debugged and optimized automation programs.
• Tested, automated and whitelisted software to be used in secure environments.
• Performed gap analysis procedures and detailed data reviews to optimize implementation.
• Built the following AI automated workflows:

- Email sorter with Auto Reply and Immediate Escalation for Urgent matters (Gmail based)

- Photo Receipt Parser and Data Collection (Google Sheets)

- Grab/Uber Receipt Data Collection (Email to Google Sheets)

- Feedback Generator, Analysis and Immediate Escalation for Urgent matters (Google Forms or Webhook)

- Periodic Image and Write Up Content Creator for Social Media (Facebook, Reddit, Linkedin and Instagram)

- Social Media Inquiry Chatbot (Facebook, Instagram, Wechat, Tiktok, Email and Telegram)

- Content Parser, Script Writer and Facial Expressions and Motion Generator for Avatars (Youtube to Social Media)

- Lead Generation Scraper (Google Maps)

- Customer Support AI (Voice or Webhook)

- Short Form Content Converter from Long Form Videos (Youtube and Tiktok)

- Internal Company Chatbot for HR policies, Onboarding and FAQs (Microsoft Teams)

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Resolved problems, improved operations, and provided exceptional service.
• Leased residential and commercial spaces
• Developed property management app
• Develop partnerships with companies like Linsy, Carrier and Robinsons
• Developed new businesses in the field of advertising and app development

• Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
• Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
• Assisted clients in navigating the complexities of financing options, ensuring they secured suitable mortgage products for their needs.
• Negotiated purchase contracts and lease agreements to establish maximum value for clients.
• Spearheaded a team of agents, consistently achieving top performance through effective leadership and mentoring.
• Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
• Conducted thorough due diligence investigations for clients to identify potential risks or concerns before proceeding with transactions.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
• Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
• Managed complex transactions involving short sales, foreclosures, or other challenging situations with tactful problem-solving skills.
• Stayed current on industry trends and market fluctuations by attending professional development courses, conferences, and networking events.
• Utilized online marketing platforms to promote real estate services and generate leads.
• Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
• Arranged for inspections and surveys of sold properties.
• Developed training materials to educate newly licensed agents on industry best practices, ensuring a high level of professionalism within the team.
• Managed roster of clients to send announcements and information on new properties.
• Enhanced client satisfaction by providing comprehensive market analysis, tailored to their individual needs and preferences.
• Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.

• Produced monthly reports using advanced Excel spreadsheet functions.
• Used statistical methods to analyze data and generate useful business reports.
• Improved decision-making processes with accurate data analysis and visualization techniques.
• Utilized data visualization tools to effectively communicate business insights.