Overview
Work History
Education
Skills
Timeline
Generic
Willie Valdez

Willie Valdez

San Jose City,Philippines

Overview

18
18
years of professional experience

Work History

Collection & Customer Service

San Jose City Water Company Inc.
02.2022 - Current
  • Managed complaints with calm, clear communication and problem-solving.
  • Engaged with customers to better understand needs and deliver excellent service.
  • Built and maintained courteous and effective working relationships.
  • Met schedule using excellent planning and coordination skills.

Executive Assistant

San Jose City Local Government Unit
08.2016 - 02.2022
  • Managed diaries and organised meetings and appointments for senior executives to optimise their schedules.
  • Scheduled and confirmed appointments for clients, customers, and executives to maximise time management.
  • Handled sensitive information with discretion, adhering to data protection laws and company policies.

Nurse 1

San Jose City General Hospital
01.2008 - 05.2016
  • Maintained a safe, clean, and comfortable environment for patients, adhering to infection-control policies.
  • Administered oral, topical and intravenous medications based on patient symptomatology and treatment plans.
  • Monitored, recorded, and reported symptoms or changes in patient conditions in a timely manner.
  • Monitored patient conditions closely, reporting and recording signs of deterioration for swift action.

Education

Bachelor of Science - Bachelor of Science In Nursing

Wesleyan University-Philippines
Cabanatuan City
01-2007

Skills

  • Debt recovery
  • Customer engagement
  • Appointment scheduling
  • Time management
  • Conflict resolution
  • Adaptive problem solving

Timeline

Collection & Customer Service

San Jose City Water Company Inc.
02.2022 - Current

Executive Assistant

San Jose City Local Government Unit
08.2016 - 02.2022

Nurse 1

San Jose City General Hospital
01.2008 - 05.2016

Bachelor of Science - Bachelor of Science In Nursing

Wesleyan University-Philippines
Willie Valdez