WILLIAM ELMER SALABATINO
Summary
Dynamic professional with a proven track record at FAST STOCK Warehouse Inc., excelling in team supervision and performance improvement. Adept at problem-solving and staff training, I enhance operational efficiency and foster collaboration. Skilled in documentation and reporting, I drive workflow improvements that lead to increased productivity and customer satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Team Leader
FAST STOCK Werehouse Inc.
Nissan Technopark, Brgy. City Of Santa Rosa,4024 Laguna Philippines
07.2025 - Current
- Assisted in coordinating team activities and schedules to enhance operational efficiency.
- Supported team members by providing guidance on tasks and responsibilities.
- Maintained communication channels within the team to ensure information flow.
- Developed understanding of safety protocols and standard operating procedures.
Customer Service Representative
IQOR PHILIPPINES
The Core, 6th Floor, City Of Santa Rosa, Laguna Philippines
01.2025 - 07.2025
- Assisted customers with inquiries, ensuring timely and accurate responses.
- Resolved issues efficiently through effective communication and problem-solving techniques.
- Collaborated with team members to enhance customer satisfaction and service quality.
- Utilized CRM software to track interactions and manage customer accounts effectively.
Loan Officer/ Email Chat Support
Service First Call Center & BPO
C26W+FJH South Park Mall, 1772 National Road, Alabang Muntinlupa, 1780 Metro Manila Philippines
06.2023 - 09.2023
- Assisted clients in gathering necessary documentation for loan applications.
- Evaluated credit reports to determine borrower eligibility and risk levels.
- Collaborated with underwriters to streamline loan approval processes.
- Educated clients on various loan products and financial options available.
Customer Service Representative
SITEL PHILIPPINES
Techno Point 1 Dona Julia Vargas Ave., Metro Manila Philippines
11.2021 - 08.2022
External Sales Promoter
TRIGON L.C.C
The Business Centre Office No. 608 & 609, Near Bur Juman, Bur Dubai, P.O Box 32610, Dubai UAE
12.2015 - 08.2019
- Engaged customers through product demonstrations, enhancing brand awareness and driving sales.
- Collaborated with marketing team to implement promotional strategies, increasing customer footfall.
- Maintained product displays and inventory levels, ensuring optimal visibility and accessibility for customers.
- Provided feedback on customer preferences and market trends to influence product selection decisions.
- Developed strong relationships with customers, resulting in repeat business and positive word-of-mouth referrals.
- Monitored competitor activities, providing insights to leadership on market positioning and pricing strategies.
- Organized promotional events, successfully attracting new customers and boosting brand engagement within the community.
Werehouse Man/ Sales Advisor
Jurassic Technologies L.L.C
Office 702, 7th Floor,Al Tawhidi Building, Al Mankhool Road, Bur Dubai UAE
04.2015 - 11.2015
- Guided customers through product selection, enhancing overall shopping experience.
- Executed sales strategies to meet and exceed monthly targets consistently.
- Analyzed customer feedback to refine service delivery and improve satisfaction.
- Trained new team members on sales techniques and customer engagement practices.
- Resolved customer inquiries efficiently, fostering loyalty and repeat business.
- Collaborated with management to develop promotional campaigns driving store traffic.
- Monitored inventory levels, ensuring optimal stock availability for customer demands.
Van Salesman
ROYAL TRADE and GENERAL MERCHANDISE CORPORATION
Zebra Holding Comp. Fair Line St. Corner West Capitol Drive. Bo. Kapitolyo, Pasig, Metro Manila Phil
09.2013 - 09.2014
- Managed daily routes to ensure timely delivery and customer satisfaction.
- Developed strong relationships with clients to boost repeat business and loyalty.
- Conducted inventory checks to maintain stock levels and minimize shortages.
- Streamlined order processing procedures to enhance operational efficiency.
- Trained new sales staff on product knowledge and effective selling techniques.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Implemented promotional campaigns that increased product visibility in target markets.
- Collaborated with logistics teams to optimize delivery schedules and reduce costs.
Security Officer
Millgos Security Agency
MCM Building, 990 Quezon Boulevard, Sampaloc, City Of Manila, Metro Manila Philippines
07.2011 - 07.2013
- Monitored premises to prevent theft, vandalism, and other criminal activities.
- Conducted regular patrols ensuring safety of personnel and property.
- Responded swiftly to security incidents, coordinating with law enforcement as needed.
- Implemented access control measures to restrict unauthorized entry.
- Trained new security personnel on protocols and emergency procedures.
- Developed incident reports documenting events for management review.
- Collaborated with management to enhance overall security strategies and practices.
- Evaluated existing security systems, recommending upgrades for improved efficiency.
Office Staff / Driver
ALM Marketing General Service, Inc.
# 67 Pacita Ave. St. Phase 6 PACITA COMPLEX 1, SAN PEDRO LAGUNA PHILIPPINES
09.2008 - 09.2011
- Operated various types of vehicles, ensuring safe and timely deliveries to clients.
- Conducted routine vehicle inspections, maintaining optimal performance and safety standards.
- Navigated efficient routes to minimize delivery time while adhering to traffic regulations.
- Assisted in loading and unloading cargo, ensuring proper handling of goods during transport.
- Communicated effectively with dispatch to provide updates on delivery status and potential delays.
- Trained new drivers on operational procedures and safety protocols for vehicle operation.
- Implemented process improvements that enhanced delivery efficiency and reduced wait times.
Merchandiser
REGCRIS MARKETING NETWORK INC.
Lupin Bldg. 2768 Faraday St. Makati City, Metro Manila Philippines
09.2001 - 03.2002
- Developed and implemented effective merchandising strategies to enhance product visibility.
- Analyzed market trends to inform inventory decisions and optimize stock levels.
- Collaborated with sales teams to align promotional efforts with merchandising displays.
- Trained and mentored junior staff on merchandising best practices and standards.
- Oversaw execution of visual merchandising plans, ensuring compliance with brand guidelines.
- Evaluated performance metrics to drive improvements in product placement and sales outcomes.
Machine Operator
NUGGET CORPORATION, INC.
Asian Brewery Corporation, Niugan, Cabuyao, Laguna Philippines
09.2000 - 01.2001
- Operated machinery for production processes, ensuring compliance with safety protocols and quality standards.
- Monitored equipment performance, identifying issues and implementing timely solutions to minimize downtime.
- Trained new operators on machinery usage, safety practices, and production workflows to enhance team efficiency.
- Maintained accurate records of production output and machine maintenance activities for regulatory compliance.
- Collaborated with cross-functional teams to optimize production schedules and improve workflow efficiency.
Education
Practical Nursing - Medical Practice
Kennedy Global School of Business, Inc.
Suite 302, Parc House II Bldg. # 21 EDSA, Guadalup10.2007
Automotive Mechanic - Vocational-Technical Education
San Pedro Manpower Training Center
San Pedro, Laguna Philippines 01.2004
Bachelor Of Computer Science - Computer Studies
AMA Computer College Makati
7860, Avenue Makati, Makati City, Metro Manila Phi09.2003
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Work planning
- Documentation and reporting
Certification
Personal Development Seminar
Timeline
Team Leader
FAST STOCK Werehouse Inc.
07.2025 - Current
Customer Service Representative
IQOR PHILIPPINES
01.2025 - 07.2025
Loan Officer/ Email Chat Support
Service First Call Center & BPO
06.2023 - 09.2023
Customer Service Representative
SITEL PHILIPPINES
11.2021 - 08.2022
External Sales Promoter
TRIGON L.C.C
12.2015 - 08.2019
Werehouse Man/ Sales Advisor
Jurassic Technologies L.L.C
04.2015 - 11.2015
Van Salesman
ROYAL TRADE and GENERAL MERCHANDISE CORPORATION
09.2013 - 09.2014
Security Officer
Millgos Security Agency
07.2011 - 07.2013
Office Staff / Driver
ALM Marketing General Service, Inc.
09.2008 - 09.2011
Merchandiser
REGCRIS MARKETING NETWORK INC.
09.2001 - 03.2002
Machine Operator
NUGGET CORPORATION, INC.
09.2000 - 01.2001
Practical Nursing - Medical Practice
Kennedy Global School of Business, Inc.
Automotive Mechanic - Vocational-Technical Education
San Pedro Manpower Training Center
Bachelor Of Computer Science - Computer Studies
AMA Computer College Makati