WILLIAM ELMER SALABATINO
Summary
Dynamic professional with a proven track record at FAST STOCK Warehouse Inc., excelling in team supervision and performance improvement. Adept at problem-solving and staff training, I enhance operational efficiency and foster collaboration. Skilled in documentation and reporting, I drive workflow improvements that lead to increased productivity and customer satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Team Leader
FAST STOCK Werehouse Inc.
07.2025 - Current
- Assisted in coordinating team activities and schedules to enhance operational efficiency.
- Supported team members by providing guidance on tasks and responsibilities.
- Maintained communication channels within the team to ensure information flow.
- Developed understanding of safety protocols and standard operating procedures.
Customer Service Representative
IQOR PHILIPPINES
01.2025 - 07.2025
- Assisted customers with inquiries, ensuring timely and accurate responses.
- Resolved issues efficiently through effective communication and problem-solving techniques.
- Collaborated with team members to enhance customer satisfaction and service quality.
- Utilized CRM software to track interactions and manage customer accounts effectively.
Loan Officer/ Email Chat Support
Service First Call Center & BPO
06.2023 - 09.2023
- Assisted clients in gathering necessary documentation for loan applications.
- Evaluated credit reports to determine borrower eligibility and risk levels.
- Collaborated with underwriters to streamline loan approval processes.
- Educated clients on various loan products and financial options available.
Customer Service Representative
SITEL PHILIPPINES
11.2021 - 08.2022
External Sales Promoter
TRIGON L.C.C
12.2015 - 08.2019
- Engaged customers through product demonstrations, enhancing brand awareness and driving sales.
- Collaborated with marketing team to implement promotional strategies, increasing customer footfall.
- Maintained product displays and inventory levels, ensuring optimal visibility and accessibility for customers.
- Provided feedback on customer preferences and market trends to influence product selection decisions.
- Developed strong relationships with customers, resulting in repeat business and positive word-of-mouth referrals.
- Monitored competitor activities, providing insights to leadership on market positioning and pricing strategies.
- Organized promotional events, successfully attracting new customers and boosting brand engagement within the community.
Werehouse Man/ Sales Advisor
Jurassic Technologies L.L.C
04.2015 - 11.2015
- Guided customers through product selection, enhancing overall shopping experience.
- Executed sales strategies to meet and exceed monthly targets consistently.
- Analyzed customer feedback to refine service delivery and improve satisfaction.
- Trained new team members on sales techniques and customer engagement practices.
- Resolved customer inquiries efficiently, fostering loyalty and repeat business.
- Collaborated with management to develop promotional campaigns driving store traffic.
- Monitored inventory levels, ensuring optimal stock availability for customer demands.
Van Salesman
ROYAL TRADE and GENERAL MERCHANDISE CORPORATION
09.2013 - 09.2014
- Managed daily routes to ensure timely delivery and customer satisfaction.
- Developed strong relationships with clients to boost repeat business and loyalty.
- Conducted inventory checks to maintain stock levels and minimize shortages.
- Streamlined order processing procedures to enhance operational efficiency.
- Trained new sales staff on product knowledge and effective selling techniques.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Implemented promotional campaigns that increased product visibility in target markets.
- Collaborated with logistics teams to optimize delivery schedules and reduce costs.
Security Officer
Millgos Security Agency
07.2011 - 07.2013
- Monitored premises to prevent theft, vandalism, and other criminal activities.
- Conducted regular patrols ensuring safety of personnel and property.
- Responded swiftly to security incidents, coordinating with law enforcement as needed.
- Implemented access control measures to restrict unauthorized entry.
- Trained new security personnel on protocols and emergency procedures.
- Developed incident reports documenting events for management review.
- Collaborated with management to enhance overall security strategies and practices.
- Evaluated existing security systems, recommending upgrades for improved efficiency.
Office Staff / Driver
ALM Marketing General Service, Inc.
09.2008 - 09.2011
- Operated various types of vehicles, ensuring safe and timely deliveries to clients.
- Conducted routine vehicle inspections, maintaining optimal performance and safety standards.
- Navigated efficient routes to minimize delivery time while adhering to traffic regulations.
- Assisted in loading and unloading cargo, ensuring proper handling of goods during transport.
- Communicated effectively with dispatch to provide updates on delivery status and potential delays.
- Trained new drivers on operational procedures and safety protocols for vehicle operation.
- Implemented process improvements that enhanced delivery efficiency and reduced wait times.
Merchandiser
REGCRIS MARKETING NETWORK INC.
09.2001 - 03.2002
- Developed and implemented effective merchandising strategies to enhance product visibility.
- Analyzed market trends to inform inventory decisions and optimize stock levels.
- Collaborated with sales teams to align promotional efforts with merchandising displays.
- Trained and mentored junior staff on merchandising best practices and standards.
- Oversaw execution of visual merchandising plans, ensuring compliance with brand guidelines.
- Evaluated performance metrics to drive improvements in product placement and sales outcomes.
Machine Operator
NUGGET CORPORATION, INC.
09.2000 - 01.2001
- Operated machinery for production processes, ensuring compliance with safety protocols and quality standards.
- Monitored equipment performance, identifying issues and implementing timely solutions to minimize downtime.
- Trained new operators on machinery usage, safety practices, and production workflows to enhance team efficiency.
- Maintained accurate records of production output and machine maintenance activities for regulatory compliance.
- Collaborated with cross-functional teams to optimize production schedules and improve workflow efficiency.
Education
Practical Nursing - Medical Practice
Kennedy Global School of Business, Inc.
Suite 302, Parc House II Bldg. # 21 EDSA, Guadalup10.2007
Automotive Mechanic - Vocational-Technical Education
San Pedro Manpower Training Center
San Pedro, Laguna Philippines 01.2004
Bachelor Of Computer Science - Computer Studies
AMA Computer College Makati
7860, Avenue Makati, Makati City, Metro Manila Phi09.2003
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Work planning
- Documentation and reporting
Certification
Personal Development Seminar
Timeline
Team Leader
FAST STOCK Werehouse Inc.
07.2025 - Current
Customer Service Representative
IQOR PHILIPPINES
01.2025 - 07.2025
Loan Officer/ Email Chat Support
Service First Call Center & BPO
06.2023 - 09.2023
Customer Service Representative
SITEL PHILIPPINES
11.2021 - 08.2022
External Sales Promoter
TRIGON L.C.C
12.2015 - 08.2019
Werehouse Man/ Sales Advisor
Jurassic Technologies L.L.C
04.2015 - 11.2015
Van Salesman
ROYAL TRADE and GENERAL MERCHANDISE CORPORATION
09.2013 - 09.2014
Security Officer
Millgos Security Agency
07.2011 - 07.2013
Office Staff / Driver
ALM Marketing General Service, Inc.
09.2008 - 09.2011
Merchandiser
REGCRIS MARKETING NETWORK INC.
09.2001 - 03.2002
Machine Operator
NUGGET CORPORATION, INC.
09.2000 - 01.2001
Practical Nursing - Medical Practice
Kennedy Global School of Business, Inc.
Automotive Mechanic - Vocational-Technical Education
San Pedro Manpower Training Center
Bachelor Of Computer Science - Computer Studies
AMA Computer College Makati
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