Willems Rudi
Cauayan city
Summary
Dynamic Application Engineer with a proven track record at Andritz Metals Sundwig, excelling in problem-solving and customer service. Enhanced operational efficiency by streamlining processes, reducing order processing times significantly. Known for fostering teamwork and collaboration, I deliver impactful training and technical support, driving successful project outcomes and empowering team members.
Overview
40
40
years of professional experience
Work History
Self Employed
RF Roll Grinding Consultancy
Phillipines Cauayan City
08.2015 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Application Engineer
Andritz Metals Sundwig
Germany
01.2010 - 08.2015
- Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
- Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
- Delivered comprehensive training sessions on new technologies, increasing team knowledge and capabilities.
- Reduced order processing times [Number]% by creating [Type] document control processes.
- Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
- Supported software integration and implemented maintenance enhancements.
- Traveled to key account locations to train and provide technical direction for successful completion of product launches.
- Played a crucial role in successful project completion by contributing technical expertise at all stages of development.
- Educated and trained [Number] employees on new technologies through presentations and individual support.
- Assisted with creation of user manuals.
- Corrected, modified and upgraded software to improve performance.
- Proved successful working within tight deadlines and a fast-paced environment.
Operations Manager of Grinding Division
Metalex
USA Cincinnati Ohio
07.2003 - 12.2010
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Reported issues to higher management with great detail.
Application Engineer
Waldrich Siegen
Burbach Germany
08.1997 - 07.2003
- Evaluated emerging technologies for potential integration into existing systems, adding value through increased functionality or process enhancements.
- Improved application stability by identifying root causes of recurring problems and implementing effective fixes.
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Enhanced system performance by optimizing software applications and resolving hardware issues.
- Updated technical documentation, product specifications, and technical training materials.
- Tested functional compliance of company products.
- Inspected equipment, assessed functionality, and optimized controls.
- Traveled to key account locations to train and provide technical direction for successful completion of product launches.
- Educated and trained Costumer employees on new technologies through presentations and individual support.
Grinding Operator for All Roll Types in Paper Mill
KNP Leykam / Sappi From 1990
Belgium
09.1984 - 08.1997
- Managed time effectively by prioritizing tasks based on urgency, complexity, or project deadlines.
- Contributed to a positive work environment by maintaining open communication with supervisors and co-workers, fostering strong teamwork dynamics.
- Streamlined workflow by organizing workspace and tools for optimal efficiency during daily tasks.
- Ensured consistent product quality by following established specifications and guidelines during the grinding process.
- Demonstrated attention to detail by inspecting finished parts for defects and making necessary adjustments to achieve desired results.
- Maintained accurate records of completed work orders and material usage for inventory control purposes.
- Set up and ran equipment to complete grinding tasks efficiently and within required timeframes.
- Kept equipment in good working order by calibrating settings and performing minor maintenance.
- Used dry or liquid media to clean or prepare parts and finish operations.
Education
High School Diploma -
Technical Institute Sparrenndal
Belgium Limburg Lanaken07-1983
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Critical thinking
- Problem resolution
Languages
Dutch
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Self Employed
RF Roll Grinding Consultancy
08.2015 - 01.2025
Application Engineer
Andritz Metals Sundwig
01.2010 - 08.2015
Operations Manager of Grinding Division
Metalex
07.2003 - 12.2010
Application Engineer
Waldrich Siegen
08.1997 - 07.2003
Grinding Operator for All Roll Types in Paper Mill
KNP Leykam / Sappi From 1990
09.1984 - 08.1997
High School Diploma -
Technical Institute Sparrenndal