Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Willems Rudi

Cauayan city

Summary

Dynamic Application Engineer with a proven track record at Andritz Metals Sundwig, excelling in problem-solving and customer service. Enhanced operational efficiency by streamlining processes, reducing order processing times significantly. Known for fostering teamwork and collaboration, I deliver impactful training and technical support, driving successful project outcomes and empowering team members.

Overview

40
40
years of professional experience

Work History

Self Employed

RF Roll Grinding Consultancy
08.2015 - 01.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Application Engineer

Andritz Metals Sundwig
01.2010 - 08.2015
  • Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
  • Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
  • Delivered comprehensive training sessions on new technologies, increasing team knowledge and capabilities.
  • Reduced order processing times [Number]% by creating [Type] document control processes.
  • Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
  • Supported software integration and implemented maintenance enhancements.
  • Traveled to key account locations to train and provide technical direction for successful completion of product launches.
  • Played a crucial role in successful project completion by contributing technical expertise at all stages of development.
  • Educated and trained [Number] employees on new technologies through presentations and individual support.
  • Assisted with creation of user manuals.
  • Corrected, modified and upgraded software to improve performance.
  • Proved successful working within tight deadlines and a fast-paced environment.

Operations Manager of Grinding Division

Metalex
07.2003 - 12.2010
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Increased profit by streamlining operations.
  • Reported issues to higher management with great detail.

Application Engineer

Waldrich Siegen
08.1997 - 07.2003
  • Evaluated emerging technologies for potential integration into existing systems, adding value through increased functionality or process enhancements.
  • Improved application stability by identifying root causes of recurring problems and implementing effective fixes.
  • Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
  • Enhanced system performance by optimizing software applications and resolving hardware issues.
  • Updated technical documentation, product specifications, and technical training materials.
  • Tested functional compliance of company products.
  • Inspected equipment, assessed functionality, and optimized controls.
  • Traveled to key account locations to train and provide technical direction for successful completion of product launches.
  • Educated and trained Costumer employees on new technologies through presentations and individual support.

Grinding Operator for All Roll Types in Paper Mill

KNP Leykam / Sappi From 1990
09.1984 - 08.1997
  • Managed time effectively by prioritizing tasks based on urgency, complexity, or project deadlines.
  • Contributed to a positive work environment by maintaining open communication with supervisors and co-workers, fostering strong teamwork dynamics.
  • Streamlined workflow by organizing workspace and tools for optimal efficiency during daily tasks.
  • Ensured consistent product quality by following established specifications and guidelines during the grinding process.
  • Demonstrated attention to detail by inspecting finished parts for defects and making necessary adjustments to achieve desired results.
  • Maintained accurate records of completed work orders and material usage for inventory control purposes.
  • Set up and ran equipment to complete grinding tasks efficiently and within required timeframes.
  • Kept equipment in good working order by calibrating settings and performing minor maintenance.
  • Used dry or liquid media to clean or prepare parts and finish operations.

Education

High School Diploma -

Technical Institute Sparrenndal
Belgium Limburg Lanaken
07-1983

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Critical thinking
  • Problem resolution

Languages

Dutch
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)

Timeline

Self Employed

RF Roll Grinding Consultancy
08.2015 - 01.2025

Application Engineer

Andritz Metals Sundwig
01.2010 - 08.2015

Operations Manager of Grinding Division

Metalex
07.2003 - 12.2010

Application Engineer

Waldrich Siegen
08.1997 - 07.2003

Grinding Operator for All Roll Types in Paper Mill

KNP Leykam / Sappi From 1990
09.1984 - 08.1997

High School Diploma -

Technical Institute Sparrenndal

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Willems Rudi