Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wilfreda Lor

Project Manager

Summary

Experienced professional with 8 years in the BPO industry, demonstrating a robust work ethic, meticulous organizational proficiency, and acute attention to detail.

Overview

11
11
years of professional experience
1
1
Language

Work History

Project Manager

Demandscience Inc (US Client)
09.2019 - Current

Launching all client programs involves coordination with production and technical teams and serve as liaison with Account Managers to ensure accurate capture of all client requirements and timely fulfillment of each client program with precision. Collaboration and communication with other departments are maintained to ensure campaign's order fulfillment.

Lead Fulfillment Coordinator

Demandscience Inc (US Client)
09.2018 - 09.2019

Assist customers who require help with technical issues related to products, services, or software as well as provide support for billing concerns and offer sales options or products.

Technical Support Representative

VXI Inc. (US Client)
03.2016 - 09.2018

Assist customers who require help with technical issues related to products, services, or software as well as provide support for billing concerns and offer sales options or products.

Real Estate Executive

Camella Inc
07.2014 - 02.2015

Supporting the sales team with marketing and sales initiative involves various activities aimed at promoting products or services and driving sales. Additionally, assisting with customer concerns before and during the sales process.

Field Interviewer

Department Of Budget And Management
11.2013 - 05.2014

Conduct surveys, interviews and assessments with farmers to provide data to government, assisting in determining who is eligible to receive cash assessments.

Education

Bachelor of Science - Nursing

St. Marys College
Tagum City
05.2001 -

Skills

  • GENERAL SKILLS:

  • Integrate

  • Sharepoint

  • Slack

  • Monday

  • Microsoft Word

  • Microsoft Powerpoint

  • Microsoft Outlook

  • Microsoft Office

  • Microsoft Excel

  • Gsuite

  • Dropbox

  • SOFTWARE SKILLS:

  • Executive Assistance

  • Project Management

  • Management

  • Data Analysis

  • Data Entry

  • Customer Service

  • Call Center

  • Admin Support

  • GENERAL SKILLS:

Timeline

Project Manager

Demandscience Inc (US Client)
09.2019 - Current

Lead Fulfillment Coordinator

Demandscience Inc (US Client)
09.2018 - 09.2019

Technical Support Representative

VXI Inc. (US Client)
03.2016 - 09.2018

Real Estate Executive

Camella Inc
07.2014 - 02.2015

Field Interviewer

Department Of Budget And Management
11.2013 - 05.2014

Bachelor of Science - Nursing

St. Marys College
05.2001 -
Wilfreda LorProject Manager