Experienced professional with 8 years in the BPO industry, demonstrating a robust work ethic, meticulous organizational proficiency, and acute attention to detail.
Launching all client programs involves coordination with production and technical teams and serve as liaison with Account Managers to ensure accurate capture of all client requirements and timely fulfillment of each client program with precision. Collaboration and communication with other departments are maintained to ensure campaign's order fulfillment.
Assist customers who require help with technical issues related to products, services, or software as well as provide support for billing concerns and offer sales options or products.
Assist customers who require help with technical issues related to products, services, or software as well as provide support for billing concerns and offer sales options or products.
Supporting the sales team with marketing and sales initiative involves various activities aimed at promoting products or services and driving sales. Additionally, assisting with customer concerns before and during the sales process.
Conduct surveys, interviews and assessments with farmers to provide data to government, assisting in determining who is eligible to receive cash assessments.
GENERAL SKILLS:
Integrate
Sharepoint
Slack
Monday
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Microsoft Office
Microsoft Excel
Gsuite
Dropbox
SOFTWARE SKILLS:
Executive Assistance
Project Management
Management
Data Analysis
Data Entry
Customer Service
Call Center
Admin Support
GENERAL SKILLS: