Wilex Marin
Taguig City,Metro Manila
Summary
Resource management and team development specialist with expertise in enhancing employee engagement through collaboration in cross-functional teams. Focused on quality assurance and process optimisation, with a solid foundation in payroll and workforce management ensuring compliance and service delivery. Provided strategic insights that drive continuous improvement in payroll operations.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Payroll Supervisor - EMEA
CloudPay
04.2025 - 05.2026
- Reviewed and validated monthly payroll reports to ensure accuracy and completeness, minimising discrepancies.
- Provided regular updates and reports to EMEA Payroll Manager on payroll status and identified potential issues for timely resolution
- Ensure the delivery of quality assurance (QA) compliance and adherence to established processes
- Track payroll-related deadlines to ensure timely completion of activities.
- Facilitated communication between clients and payroll providers to coordinate payroll activities more effectively.
- Recommend improvements to departmental procedures and support the implementation of approved enhancements
- Collaborate with cross-functional teams on a variety of projects that support continuous improvement
Payroll Supervisor - EMEA
CGI PHILIPPINES (RESOURCES MANAGEMENT GROUP)
06.2020 - 03.2025
- Managed core resourcing activities including allocation and staffing plans to align with business needs
- Executed demand and supply management to maximise resource utilisation through effective allocation and management
- Provide management with capability, forecast and headcount data to plan for all their staffing needs
- Manage Ramp-downs and ramp-ups effectively
- Closely coordinate with the engagement managers to understand future incoming business. Monitor progress of requisitions with recruitment team and ensure backup offers are made on time.
- Partner with managers to retain, develop and motivate people to achieve their fullest potential.
- Collaborated with business groups to assess, create, and implement innovative solutions for employee engagement initiatives
- Proven skill in the operation and utilization of software such as Microsoft Word for Windows, PowerPoint, Excel & Macros, etc.
Payroll Supervisor - EMEA
CGI PHILIPPINES (PROJECT POSTNORD)
09.2017 - 06.2020
- Managed, monitored, and measured all resource assignments of work efforts to their respective team portfolio.
- Provided input for team member performance evaluations; monitored performance, attitude, and technical and business knowledge based on feedback.
- Ensure that team members have the appropriate equipment, tools, knowledge, and training for them to perform their roles at the highest possible ability.
- Interviewed prospective team members and led the onboarding process.
- Develop training plans for the team members consistent with client's needs and/or the member's career plan.
- Led team building events to support retention strategies.
- Collaborated with business managers and support representatives to resolve incidents, validate issues, assess risks, and define requirements.
- Ensured timely incident resolution, tracking all incidents to maintain operational stability.
- Monitored root cause analysis to determine potential preventive measures.
Senior Payroll Associate/QA Deputy
CGI PHILIPPINES
04.2015 - 08.2017
- Performed transactional quality audits on 30% of items processed, ensuring high-quality services for clients.
- Conducted monthly ATD tests to assess team performance and compliance.
- Conducted weekly calibration meetings with production team to align understanding of payroll processes among all members.
- Led monthly knowledge retention meetings to enhance team skills and competence.
- On time submission of generated Quality Report on weekly and monthly basis.
- Ensure payroll skill and knowledge is up to date by processing payroll items 30% of my time
- Suggested six initiatives and achieved 33.33% implementation rate annually.
Payroll Associate
CGI PHILIPPINES
06.2014 - 03.2015
- Ensured day-to-day payroll operations met SLA and client expectations, securing customer satisfaction to uphold CGI's reputation.
- Delivered accurate results on tasks while effectively prioritising and multi-tasking based on urgency.
- Submitted deliverables on time and maintained quality standards.
Relocation Consultant
SANTA FE MOVING AND RELOCATION SERVICES
03.2013 - 02.2014
- Accompanied clients during home search to ensure satisfaction with property options.
- Prepare and Document requirements for relocations.
- Developed strong partnerships with vendors to improve service delivery and client experience.
- Conducted house inspections before and after client occupancy to identify and resolve any issues.
Timekeeping Staff
CONCERTED MANAGEMENT CORPORATION
05.2011 - 05.2012
- Submitted all manual and electronic Daily Time Records on time to ensure accurate payroll processing.
- Coordinated with branch Manager to resolve DTR related concerns promptly.
- Organised and secured files in storage areas to support efficient record retrieval.
Education
BSBA - Management
RIZAL TECHNOLOGICAL UNIVERSITY
Mandaluyong City01-2011
Skills
- Payroll and Administration
- SAP ERP
- Workday
- WFM management
- Timekeeping
- Heroma system
- Transactional Quality Audit
- Microsoft Power BI
- BPM tools
- Resource Management
- Training
- Moving and Relocation
Certification
- Effective Business Communications
- Advance Excel + VBA
- ITIL Foundation v3 - Certified
- High Performance Coaching
- Coaching Clinic for Leaders and Managers
Languages
English
Timeline
Payroll Supervisor - EMEA
CloudPay
04.2025 - 05.2026
Payroll Supervisor - EMEA
CGI PHILIPPINES (RESOURCES MANAGEMENT GROUP)
06.2020 - 03.2025
Payroll Supervisor - EMEA
CGI PHILIPPINES (PROJECT POSTNORD)
09.2017 - 06.2020
Senior Payroll Associate/QA Deputy
CGI PHILIPPINES
04.2015 - 08.2017
Payroll Associate
CGI PHILIPPINES
06.2014 - 03.2015
Relocation Consultant
SANTA FE MOVING AND RELOCATION SERVICES
03.2013 - 02.2014
Timekeeping Staff
CONCERTED MANAGEMENT CORPORATION
05.2011 - 05.2012
BSBA - Management
RIZAL TECHNOLOGICAL UNIVERSITY