WILDEE VALE RAMIREZ
Freelance Virtual Assistant/KYC Analyst/Trainor
Las Piñas City,Metro Manila
Summary
Experienced banking professional with 29+ years of expertise in bank operations, compliance, KYC, risk management, and training. Skilled in navigating regulatory compliance, data management, and process optimization. Currently transitioning into the digital space as an aspiring Virtual Assistant with comprehensive training in administrative support, bookkeeping (XERO & QuickBooks), CRM management, and data entry. Recognized for being detail-oriented, organized, and committed to delivering efficient and reliable virtual support while leveraging extensive financial and operational knowledge.
Overview
37
37
years of professional experience
8
8
years of post-secondary education
5
5
Certificates
Work History
SALES & SERVICE HEAD
Philippine National Bank
Las Pinas City
03.2023 - 12.2024
SERVICE MANAGER
EastWest Banking Corp.
Las Pinas City
07.2020 - 03.2021
CONSULTANT (PART-TIME)
MetroBank Academy
D Macapagal Av., Pasay City
02.2018 - 07.2018
BRANCH OPERATIONS OFFICER
MetroBank
Makati And Las Pinas City
04.2005 - 09.2017
PROGRAM MANAGER/TRAINING OFFICER
MetroBank Academy
D Macapagal Av., Pasay City
08.2012 - 03.2015
BRANCH HEAD
MetroBank
Makati City
01.2012 - 07.2012
BRANCH OPERATIONS OFFICER
EquitablePCI Bank
Las Pinas And Paranaque City
05.1997 - 04.2005
UNIVERSAL CUSTOMER SERVICE REPRESENTATIVE (TELLER/NEW ACCOUNTS/BOOKEEPER/LOANS & CLEARING)
Far East Bank & Trust Company
Las Pinas City
05.1988 - 05.1997
Education
Bachelor of Science - Business Management
St. Scholastica’s College
Manila 06.1984 - 03.1988
Post-Baccalaureate Diploma Program - Language Studies for Teachers (Language & Literature)
UPOU
Los Banos 01.2006 - 04.2009
Diploma On Professional Teaching Course -
UPOU
Los Banos 08.2009 - 11.2010
Skills
Team Leadership & Development
Course Development
Program Management
Customer Service Oriented
Self-motivated professional
Staff Development
Highly organized
Anti-money laundering
Due diligence
Customer service
Attention to detail
Fundamental Accounting Skills
Training and mentoring
Certification
Australian Bookkeeping with Xero
Government Licensure Exam Taken
- Licensure Exam for Teachers (LET)
- Career Service Professional & Non-Professional Exam