Wilbert Morta
Medical Technology
CITY OF MANILA
Summary
Family of Chinese clam , lives and born in Metro Manila , Graduate of Elementary and High School , study in chinese school
Overview
20
20
years of professional experience
Work History
Manager of Operations
Travellers International Hotel Group Inc.,
02.2009 - Current
- Handles and regularly monitors operations of the different parking properties (Newport Mall Parking, Terminal Open Parking, and Steel Parking Area).
- Proposes new policies and procedures and submits it to Transportation Manager for approval and recommendation.
- Collaborates with supervisors and staff for new suggestions to better improve services.
- Regularly coordinates with other departments and service providers/ suppliers for the improvement of service.
- Handles escalated concerns such as but not limited to customer/ guest complaints.
- Monitors operations flow with minimum supervision.
Call Center Representative
Callworx
01.2005 - 02.2008
- Mandarin Speaking agent ,Catering inbound customer hotline in United State of America , Handling Telco account
Education
Bachelor of Arts - Medical Technology
Far Eastern University
Manila, Metro Manila, Philippines 04.2001 -
Skills
Speak Mandarin Languages
Timeline
Manager of Operations
Travellers International Hotel Group Inc.,
02.2009 - Current
Call Center Representative
Callworx
01.2005 - 02.2008
Bachelor of Arts - Medical Technology
Far Eastern University
04.2001 -