Whenona Mabini

Filing Application Forms Online

Calling the client if there are some missing document

Follow up with missing document

Had three-way calls with the clients and Social Security Administration to check client's status

Calling the client if there are missing details on the application/packet

Setting diaries for case managers after submitting the online application

Coordinate with lawyers if there are some important changes on the application

Data mining and website optimization

Writing and publishing product descriptions

Adding collections, tags, and designers' descriptions
on Shopify

Listing items on different sites

Uploading data on Dropbox

Adding/Arranging product environmental photos on
Shopify

Assisting members to buy and sell items

Adding/Removing account suspension/restrictions

Increasing buying and selling limits

Assisting in creating member's account

Assisting members to make payments

Porting in/out of member's number

Upselling

Offering new subscription(s)

Assisting members on payment arrangement

Troubleshooting

Processing courtesy credit

Assisting members on adding new line(s)