Wenette Sajol
Lipa City, Province Of Batangas
Summary
Equipped with a skill set in administrative work, lead management, and marketing, I firmly believe I would add value to the company. Adaptable, goal-oriented, and motivated. I can assist by performing admin support through calendar management and data documentation. Provide high-quality customer relations by answering emails and initiating prospecting calls to generate leads & listings. In addition, I can be of help to the team's marketing activities such as blog content creation, scheduling postings, analytics monitoring and layout of social media materials. My experiences provided me with the expertise to make a valuable contribution to the organization.
Overview
6
6
years of professional experience
Work History
Virtual Assistant
The VA Hub Inc.
06.2023 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Contributed to business growth by identifying and suggesting improvements for internal processes and customer service strategies.
Sales Associate
Culinary Adventures Inc., Mount Malarayat Golf & C
05.2022 - 12.2022
- Provide client assistance, in charge of emails, calls & documentation
- Deliver assistance to marketing strategies and execution
- Schedule appointments and events
- Coordinate with the marketing team, chefs, and management for upcoming events
Livestreamer
Kumumedia Technologies, Inc.
11.2020 - 08.2022
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Content creation to reach the audience's interest.
Amazon Product Researcher
Fast Track FBA VA Academy
12.2020 - 02.2021
- In charge of identifying good deals and data comparison
Customer Advocate
TeleTech Customer Care Management Phils., Inc
04.2019 - 01.2020
- Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
- Listened to customers in actively to assess issues and provide accurate information.
- Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
Education
Bachelor of Science - Bachelor of Science in Entrepreneurship
De La Salle Lipa
Lipa City, Province Of Batangas, Philippines03-2018
Skills
Lead Management: Lead sources, Lead Generation & CRM or database entry
Lead Management: Common Lead Management systems
Marketing: Blog research and writing
Marketing: Maintaining social media accounts
Customer Service: Aiding in business development
Customer Service: Issue resolution
Customer Service: Maintaining and updating customer records
Customer Service: Responding to emails and ensuring customer's satisfaction, aligned with the company's goal
Calendaring/Scheduling: Booking and re-booking meetings
Calendaring/Scheduling: Use of necessary calendar and collaboration apps
Administrative Support: Business correspondence and team collaboration
Administrative Support: Creating presentations and spreadsheets
Administrative Support: Online research
Administrative Support: Creating proposals for business development and strategize establishing client relationship
Timeline
Virtual Assistant
The VA Hub Inc.
06.2023 - Current
Sales Associate
Culinary Adventures Inc., Mount Malarayat Golf & C
05.2022 - 12.2022
Amazon Product Researcher
Fast Track FBA VA Academy
12.2020 - 02.2021
Livestreamer
Kumumedia Technologies, Inc.
11.2020 - 08.2022
Customer Advocate
TeleTech Customer Care Management Phils., Inc
04.2019 - 01.2020
Bachelor of Science - Bachelor of Science in Entrepreneurship
De La Salle Lipa
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