Wendy Sylegrace Tajunio
Registered Chemist And Registered Chemical Technician
Cagayan De Oro, Province Of Misamis Oriental
Summary
Developed strong interpersonal and technical troubleshooting skills in customer-focused environment, looking to transition into new field. Demonstrates excellent communication and problem-solving abilities, ensuring positive client interactions. Seeks to apply transferable skills to contribute effectively in new professional role.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Client Support Coordinator
The CareSide
11.2025 - Current
- Proactively communicated status updates regarding ongoing issues to both internal stakeholders and external clients alike, ensuring transparency throughout the resolution process.
- Managed high-pressure situations with clients, maintaining a calm demeanor and professional attitude throughout the resolution process.
- Delivered exceptional customer service through consistent follow-through on commitments made to clients during interactions with them.
- Conducted regular follow-ups with clients to ensure their ongoing satisfaction and address any concerns promptly.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations..
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Laboratory Intern
Jacobi Group
05.2024 - 07.2024
- Recorded test results on standardized forms to enter into database and communicate to appropriate personnel.
- Improved data accuracy through careful sample preparation, analysis, and documentation.
- Gained hands-on experience with specialized equipment operation, calibration, maintenance, and troubleshooting procedures to support overall lab functionality effectively.
- Developed technical skills with various laboratory instruments
- Ensured a safe working environment by strictly adhering to laboratory safety protocols and guidelines.
- Optimized research quality by consistently practicing good laboratory techniques during experiments.
- Demonstrated adaptability by quickly learning new techniques as needed for specific experiments or projects.
- Assimilated constructive feedback from mentors to continuously improve performance throughout the internship period.
Education
Bachelor of Science - Chemistry
Mindanao State University-Iligan Institute of Technology
Iligan, Province Of Lanao Del Norte, Philippines 04.2001 -
Skills
Interpersonal and written communication
Problem resolution aptitude
Teamwork and collaboration
Laboratory techniques
Calibration skill
Spectroscopy methods
Quality control analysis
Chromatography techniques
Data interpretation
Analytical chemistry
Chemical safety protocols
Sample processing
Chemical separation techniques
Research and development
Chemical instrumentation
Hazardous waste management
Certification
Analytical Instrumentation Enhancement Workshop- Shimadzu Philippines Corporation
Timeline
Analytical Instrumentation Enhancement Workshop- Shimadzu Philippines Corporation
09-2026
Client Support Coordinator
The CareSide
11.2025 - Current
Laboratory Intern
Jacobi Group
05.2024 - 07.2024
Foundation of Chemical Safety and Risk Management for March 2023 Chemistry Students- ACS Laboratory Safety
03-2023
Bachelor of Science - Chemistry
Mindanao State University-Iligan Institute of Technology
04.2001 -