Wendy May Bacaling
North York, Toronto
Summary
To proactively apply my talents, skills, and abilities to contribute to the success of the company, aligning with its mission and vision, while fostering personal growth. I am committed to prioritizing quality, dedication, and professionalism in all aspects of my work.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Freelance Lash Technician
Lucent Lashes
Philippines & Toronto
08.2020 - 06.2024
- Certified Lash Technician
- Instagram: Lucentlashes.ph
- Customized lash extension designs to complement individual styles.
- Consistently received positive performance reviews from clients.
- Collaborated with other beauty professionals within the salon or events, such as bridal parties or photoshoots.
Early Childhood Educator Assistant
Kindergrove
St. Clair, Toronto M6C 2M5
08.2023 - 11.2023
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
Warehouse Assistant
180 Smoke
Vaughan, Toronto L4K 2M7
01.2023 - 04.2023
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Compiled and maintained important records such as Canada Post, Flasbox and Store order data using Software.
Online Casino Encoder
W. Bridges Manpower Corp.
Manila, Philippines
05.2021 - 08.2021
- Carried out day-day-day duties accurately and efficiently.
- Developed strong attention to detail for error-free data entry and analysis.
Ticketing Clerk
Parañaque Intergrated Terminal Exchange
Manila, Philippines
01.2020 - 03.2020
- Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Provided schedule, routing and fare information to assist customers with ticket purchases.
- Directed passengers to correct loading gates or areas for departures and connections.
Sales Representative Supervisor
Bench
Manila, Philippines
02.2018 - 08.2019
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Restaurant Team Member
Shakey’s
Manila, Philippines
05.2017 - 09.2017
- Greeted guests pleasantly and answered menu questions.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Cashier
Manila Southern Associates, Inc.
Manila, Philippines
10.2016 - 12.2016
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Service Crew Member
McDonald’s RSA Food Service
Manila, Philippines
07.2015 - 02.2016
- Kept customers and crew areas organized.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Trained new employees on work and tasks, monitoring work for safety, efficiency and overall project progress.
Education
Diploma Of Tourism Management - Hospitality And Tourism Management
Montessori Professional College
Manila, Philippines04.2016
Tanza National Comprehensive High School
Cavite,Philippines03.2014
San Juan Elementary School
Cavite, Philippines03.2010
Skills
- Detail-oriented with strong multitasking capabilities
- Strong interpersonal and communication abilities
- Calm and efficient in high pressure environments
- Adept at working with culturally diverse individuals
References
Shawn Francis
Supervisor - 180 Smoke
Email: shawnfrancis@180smoke.com
Johanna Peralta
Early Childhood Educator - Kindergrove
Email: peraltajohannamarie@gmail.com
Certification
- Certificate of Completion for Microblading, ombre brows and combo brows training. Conducted on April 05, 2022 at Lash Stuff Taguig City, Philippines
- Certificate of Completion for Lash Extensions Training Course conducted on July 25, 2020 at Cavite, Philippines
- Personal Survival Techniques & Fire prevention and fire fighting Elementary First Aid & Personal Safety and Social Responsibility, Magsaysay Training Center Philippines, September 30, 2019- October 10, 2019
- Security Awareness Training and Seafarers with designated Security Duties conducted on October 11, 2019 at Magsaysay Training Center
- Safety Training Personnel Providing Direct Services to Passengers in Passenger Spaces conducted on October 14, 2019 at Magsaysay Training Center
- Passenger Ship Crowd Management Training conducted on October 15, 2019- October 16, 2019 at Magsaysay Training Center
- Bench- General and Brands Orientation and Customer Service Training at SUYEN/BCMS Head Office Pasay City, Philippines December 06, 2017
- On the Job Training for Travel Agency Business Operation System Strikers Travel Services at Main Office Imus Cavite Philippines, May 05, 2016
- Hotel Immersion Training Program and Flair Bartending, Mixology and Culinary Workshop / Front Office Seminar with Harmony Orientation and Housekeeping Operations at Microtel By Wyndham- Eagle Ridge, Cavite Philippines conducted on March 28, 2015- March 29, 2015
Timeline
Early Childhood Educator Assistant
Kindergrove
08.2023 - 11.2023
Warehouse Assistant
180 Smoke
01.2023 - 04.2023
Online Casino Encoder
W. Bridges Manpower Corp.
05.2021 - 08.2021
Freelance Lash Technician
Lucent Lashes
08.2020 - 06.2024
Ticketing Clerk
Parañaque Intergrated Terminal Exchange
01.2020 - 03.2020
Sales Representative Supervisor
Bench
02.2018 - 08.2019
Restaurant Team Member
Shakey’s
05.2017 - 09.2017
Cashier
Manila Southern Associates, Inc.
10.2016 - 12.2016
Service Crew Member
McDonald’s RSA Food Service
07.2015 - 02.2016
Diploma Of Tourism Management - Hospitality And Tourism Management
Montessori Professional College
Tanza National Comprehensive High School
San Juan Elementary School