Hi, I’m
Wendolyn Apa
Maasin City
Summary
Dynamic and dedicated professional with experience , excelling in verbal communication and time management. Proven ability to safeguard sensitive information while enhancing guest experiences. A fast learner committed to supporting business operations effectively and ensuring a welcoming environment for all visitors.
Overview
7
years of professional experience
Work History
Bayfront Hotel Cebu
Hotel Operator
06.2019 - 09.2020
Bayfront Hotel Cebu
Front Desk Receptionist
09.2022 - 02.2023
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Metamorphic Management and Consultancy Services
Assistant
04.2024 - Current
Job overview
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry.
- Greeted guests in with friendliness and professionalism.
Education
Saint Josept College Maasin, Southern Leyte, Philippines
Bachelor of Science from Hotel And Restaurant Management
04.2001
Skills
Fast learner
Time management
File management
Verbal communication
Data entry
Timeline
Assistant
Metamorphic Management and Consultancy Services
04.2024 - Current
Front Desk Receptionist
Bayfront Hotel Cebu
09.2022 - 02.2023
Hotel Operator
Bayfront Hotel Cebu
06.2019 - 09.2020
Saint Josept College
Bachelor of Science from Hotel And Restaurant Management
04.2001