Wendell Joven Soria
Caloocan City
Summary
I am looking for a suitable job and opportunity to acquire valuable knowledge and skills to complement the knowledge I learned from my work experience. I'd like to offer my service and determination to be an asset to your company throughout my working period. Highly organized and detail-oriented professional with years of experience in administrative, HR, and IT support roles. Proven ability to manage payroll, streamline office operations, provide technical assistance, and contribute to efficient team environments. Seeking a challenging position to leverage strong organizational, problem-solving, and communication skills to support.
Overview
10
10
years of professional experience
Work History
Admin / HR Assistant
Gaudan Architecture
08.2022 - 05.2025
- Managed weekly and bi-monthly payroll for employees, ensuring accurate and timely processing.
- Developed and maintained a comprehensive filing system (digital and physical) that improved document retrieval efficiency.
- Handled procurement of office supplies and services, negotiating contracts to reduce costs.
- Conducted regular site visits to monitor manpower attendance, resolve discrepancies, and ensure project timelines were met.
- Provided ongoing technical support to staff across all departments, resolving hardware, software, and network issues.
Junior IT
Alorica
02.2020 - 12.2020
- * Delivered technical support to employees, resolving hardware, software, and network problems efficiently.
- Configured and installed computer hardware (desktops, laptops, peripherals) and software applications.
- Performed network installation, maintenance, and troubleshooting to ensure optimal connectivity.
- Diagnosed and debugged software issues, implementing effective solutions to minimize downtime.
Area Manager
Nostrax Cyber Cafe
11.2017 - 02.2020
- Oversaw daily operations across multiple branches, ensuring smooth service delivery and customer satisfaction.
- Managed the full recruitment cycle, including sourcing, interviewing, and onboarding new employees.
- Installed, configured, and maintained network infrastructure and software applications in all branches.
- Diagnosed and resolved software and hardware problems to minimize disruptions to customer service.
- * Managed weekly and bi-monthly payroll for employees, ensuring accurate and timely processing.
Service Crew
Mang Inasal
12.2015 - 05.2016
- Provided excellent customer service by taking orders, serving food, and addressing customer inquiries.
- Maintained a clean and organized work environment, adhering to food safety and hygiene standards.
- Assisted with food preparation, handling, and storage to ensure quality and freshness.
- PTroubleshooted and resolved POS system issues, minimizing transaction delays.
Checker
Wego Merchandise
06.2015 - 10.2015
- Verified and recorded incoming and outgoing merchandise, ensuring accuracy and preventing discrepancies.
- Organized and maintained stockroom, optimizing space utilization and facilitating efficient retrieval.
- Assisted colleagues with various tasks, contributing to a positive and collaborative work environment.
- Conducted quality checks on goods to identify damaged or defective items, minimizing losses for the company.
Education
Management Information Technology
Emmanuel John Institute Science and Technology
01.2015
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Caloocan High School (ALS)
01.2012
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Bagong Barrio Elementary School
01.2007
Skills
- Administrative/HR:Payroll processing, Timekeeping, Records management, Documentation, Procurement, Calendar management, Office administration, Onboarding, Recruitment support
- Technical: Hardware & Software configuration, Network installation & troubleshooting, Software installation, Debugging, POS troubleshooting, Technical support
- Interpersonal:** Communication, Negotiation, Teamwork, Customer service, Multi-tasking, Attention to detail
- Software/Tools:** \[*Specifically list software you know - eg, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook),
- Analytical problem-solving
Timeline
Admin / HR Assistant
Gaudan Architecture
08.2022 - 05.2025
Junior IT
Alorica
02.2020 - 12.2020
Area Manager
Nostrax Cyber Cafe
11.2017 - 02.2020
Service Crew
Mang Inasal
12.2015 - 05.2016
Checker
Wego Merchandise
06.2015 - 10.2015
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Caloocan High School (ALS)
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Bagong Barrio Elementary School
Management Information Technology
Emmanuel John Institute Science and Technology
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