Welmer Balmes
Virtual Assistant
Quezon Palawan ,QUE
Summary
Accomplished Technology Specialist with a proven track record at The Church of Jesus Christ of Latter-day Saints. Expert in multitasking and communication, adept at resolving issues swiftly. Enhanced guest loyalty and revenue through strategic upselling and personalized service. Recognized for maintaining positive relationships and promoting organizational reputation. Fast learner with a focus on continuous improvement.
Overview
7
7
years of professional experience
1
1
Language
Work History
Technology Specialist
The Church of Jesus Christ of Latter-day Day Saints
01.2022 - 08.2025
Front Office Staff Member
Jayppe Santa Maria Builders
07.2024 - 06.2025
- Established rapport with regular guests, fostering loyalty and repeat business through personalized service.
- Handled guest complaints professionally, resolving issues quickly to maintain positive customer relationships.
- Monitored and responded to online reviews, addressing concerns raised by guests while highlighting positive aspects of their stay to promote the hotel''s reputation.
- Promoted upselling opportunities for additional revenue generation without compromising guest satisfaction levels.
Office Staff Assistant
Municipal Ingeenering Office
12.2018 - 12.2021
Education
Bachelor Of Secondary Education -
08.2010
Skills
Good communication skills
Timeline
Front Office Staff Member - Jayppe Santa Maria Builders
07.2024 - 06.2025
Technology Specialist - The Church of Jesus Christ of Latter-day Day Saints
01.2022 - 08.2025
Office Staff Assistant - Municipal Ingeenering Office
12.2018 - 12.2021
Palawan State University - Bachelor Of Secondary Education ,
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