WARREN DELA CRUZ TIAGO
Davao City, Province of Davao del Sur
Summary
Dynamic professional with a proven track record in asset recovery and customer satisfaction at Maybank. Excelled in surveillance techniques and teamwork, enhancing client trust and efficiency. Demonstrated exceptional communication and organization skills across diverse roles, leading to significant improvements in operational outcomes.
Overview
11
11
years of professional experience
Work History
Repossession Agent
Maybank
05.2022 - 01.2025
- Maintained client trust by providing timely updates on the status of their accounts and recoveries.
- Improved client satisfaction by promptly locating and recovering collateral assets.
- Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
- Built positive relationships with clients, resulting in repeat business for the company.
Messenger
Excellent People Multipurpose Cooperative
03.2022 - 09.2024
- Followed designated routes to ensure timely arrivals.
- Handled special delivery requests with care and attention.
- Delivered packages and documents promptly to various locations.
- Adapted to changing schedules and priorities with flexibility.
Cook
Homitory
01.2019 - 01.2020
- Monitored food safety standards to uphold health regulations.
- Engaged with guests to gather feedback and improve menu offerings.
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Cooked meals to meet customer dietary preferences and special requests.
Enforcement Officer
City Transport and Traffic Management Office
01.2014 - 12.2018
- Adapted quickly to changing circumstances or emerging threats during field operations for optimal situational awareness.
- Ensured consistent application of laws and regulations across diverse contexts by adhering strictly to established protocols.
- Maintained detailed records of investigations, actions taken, and outcomes achieved for future reference and analysis.
- Performed interior and exterior security patrols and checks.
Education
Bachelor of Science - Criminology
University of Mindanao
Davao City, Province Of Davao Del Sur, PhilippinesSkills
- Physical fitness
- Vehicle inspection
- Surveillance techniques
- Background checks
- Organization skills
- Teamwork
- Customer service
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Repossession Agent
Maybank
05.2022 - 01.2025
Messenger
Excellent People Multipurpose Cooperative
03.2022 - 09.2024
Cook
Homitory
01.2019 - 01.2020
Enforcement Officer
City Transport and Traffic Management Office
01.2014 - 12.2018
Bachelor of Science - Criminology
University of Mindanao
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