Warren Alfaro Almores
Calamba, Province Of Laguna
Summary
Dedicated professional with expertise in field service management and preventive maintenance. Known for strong troubleshooting skills and client relationship building, with a commitment to delivering exceptional service and enhancing team productivity.
Overview
20
20
years of professional experience
Work History
Senior Field Service Engineer
Mosra Automation Solutions
Cabuyao, Province Of Laguna, Philippines
05.2016 - Current
- Led installation and maintenance of automated systems, ensuring optimal performance and reliability.
- Developed troubleshooting protocols to resolve technical issues efficiently, minimizing downtime for clients.
- Implemented process improvements that increased service delivery efficiency and customer satisfaction ratings.
- Tested equipment performance and demonstrated operation and servicing best practices.
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Managed on-site project execution, coordinating resources to meet deadlines while adhering to safety standards.
Frontline Technician
Cirtek Electronics Corporation
Santa Rosa, Province Of Laguna, Philippines
07.2006 - 03.2015
- Assisted in maintaining inventory accuracy through regular stock checks and updates.
- Collaborated with team members to improve workflow efficiency and enhance service delivery.
- Trained new staff on operational procedures and customer engagement techniques.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Education
Computer Technician -
St Chamuels Institute of Technology
Taguig, Metro Manila, Philippines05-2006
Skills
- Field service management
- Remote support
- Client relationship building
- Customer support
- Software diagnostics
- Performance optimization
- Network configuration
- Hardware installation
- Equipment installation and repair
- Troubleshooting and repair
- On-site support
- Preventive Maintenance
- Mechanical troubleshooting
- Supplier relations
- Managing projects
- Technical support
- Safety protocols
- Design modification
- Maintenance and repair
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Additional Information
- Patience and Persistence: Waiting for a catch mirrors the patience needed for long-term projects or complex sales cycles.
- Problem-Solving and Strategy: Choosing the right bait and adjusting to weather or water conditions demonstrates adaptability and strategic thinking.
- Focus and Attention to Detail: Mastering rigging techniques and observing subtle water ripples requires intense concentration, a skill transferable to technical or high-pressure roles.
- Stress Management: Highlighting fishing as a "digital detox" shows you have a healthy way to reset and maintain high performance.
Timeline
Senior Field Service Engineer
Mosra Automation Solutions
05.2016 - Current
Frontline Technician
Cirtek Electronics Corporation
07.2006 - 03.2015
Computer Technician -
St Chamuels Institute of Technology