Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
FAMILY ASSISTANCE DIRECTOR
La Funeraria Paz, Inc.
Quezon City
03.2016 - Current
Assisted in pre-arranging funerals with clients.
Consulted with families of deceased to make funeral arrangements.
Addressed all client questions and requests for information relating to funeral services and pricing.
Obtained information to complete death certificates or burial permits.
Communicated with funeral attendees to provide information and facilitate organized services.
Completed and filed all necessary legal documentation quickly and accurately.
Completed legal documentation and signed death certificates.
Scheduled funeral services, coordinated burials and arranged cremations.
Arranged funerals consistent with each family's heritage and religious beliefs.
Coordinated arrangements with cemeteries or crematories for interment or cremation of remains.
Supervised staff on duty during viewings, funerals or memorial services.
Prepared legal documents such as death certificates and permits for burial or cremation.
Maintained records of all contracts, payments and services provided.
Performed administrative duties such as answering phones, filing paperwork and completing forms.
PROCESSOR
APEC Plans
Makati City
09.2015 - 02.2016
Accepted Documents, processed transactions, and assisted planholders with their plans.
Released confirmations of participation while ensuring accuracy of processed documents
Maintained accuracy in check processing and disbursing
Data Analyst
Accenture Philippines, Inc.
Quezon City
09.2013 - 03.2015
Assessed and interpreted client-provided data
Managed all aspects of transaction processing from start to finish
Resolved issues to meet department and customer requirements, ensuring 100% transaction quality.