

Retail manager with strengths in store operations, team supervision and customer service. Leads daily trading, monitors sales and stock levels and supports staff performance. Focused on delivering a smooth customer experience and strong commercial results. **Customer Service & Cash Handling** Supervises store activity, sales monitoring and inventory control with clear attention to detail. Supports colleagues, resolves customer issues and keeps point of sale work accurate. Delivers organised retail service that supports targets and day-to-day store standards.
BEST IN CASHIER (2019)
BEST IN SUGGESTIVE SELLING (2020)
BEST IN STORE SUPERVISOR (2022)
MOST IMPROVED EMPLOYEE (2022)
BEST IN STORE MANAGER (2024-2025)