Advance Excel
Vivien Dianne Balajadia - Carpio
Work Control Clerk
West Beverly Hills Dasmarinas, Cavite CIty,00
Summary
Equipped with strong problem-solving abilities with proficiency in data entry and document management, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Work Order Clerk
US Embassy, Manila
1202 Roxas Blvd, Ermita Manila Metro Manila
08.2014 - Current
- Collaborated with the Facility team for timely dispatch of work orders, ensuring on-time completion.
- Prepared monthly dashboard reports on work order progress, analyzing patterns to inform future strategies and work order management decisions.
- Provided regular updates to customers regarding orders to maintain transparency and customer trust.
- Played an integral role in achieving Facility World Class targets, consistently dashboard metrics meeting while contributing positively towards team success overall.
- Proactively identified areas for improvement within the work order processing system, proposing solutions to streamline operations and enhance efficiency.
- Streamlined work order processing by implementing an efficient strategy and tracking database GMMS.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues related to their requests.
- Conducting system training to staff, sharing effective techniques for managing work orders and maintaining a high level of productivity.
Education
Master of Arts - in Technology
Technological University of The Philippines (TUP)
Ayala Blvd., Corner San Marcelino St., Ermita, Man06-2018
Bachelor of Science - in Education Major in Computer Programming
Rizal Technological University
Boni, Mandaluyong City03-2011
Skills
Data entry skills
Customer service
Problem-solving abilities
Analytical skills
Software
Power BI
SQL
CMMS
Python
Timeline
Work Order Clerk
US Embassy, Manila
08.2014 - Current
Bachelor of Science - in Education Major in Computer Programming
Rizal Technological University
Master of Arts - in Technology
Technological University of The Philippines (TUP)