Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Vivien Dianne  Balajadia - Carpio

Vivien Dianne Balajadia - Carpio

Work Control Clerk
West Beverly Hills Dasmarinas, Cavite CIty,00

Summary

Equipped with strong problem-solving abilities with proficiency in data entry and document management, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience

Work History

Work Order Clerk

US Embassy, Manila
08.2014 - Current
  • Collaborated with the Facility team for timely dispatch of work orders, ensuring on-time completion.
  • Prepared monthly dashboard reports on work order progress, analyzing patterns to inform future strategies and work order management decisions.
  • Provided regular updates to customers regarding orders to maintain transparency and customer trust.
  • Played an integral role in achieving Facility World Class targets, consistently dashboard metrics meeting while contributing positively towards team success overall.
  • Proactively identified areas for improvement within the work order processing system, proposing solutions to streamline operations and enhance efficiency.
  • Streamlined work order processing by implementing an efficient strategy and tracking database GMMS.
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues related to their requests.
  • Conducting system training to staff, sharing effective techniques for managing work orders and maintaining a high level of productivity.

Education

Master of Arts - in Technology

Technological University of The Philippines (TUP)
Ayala Blvd., Corner San Marcelino St., Ermita, Man
06-2018

Bachelor of Science - in Education Major in Computer Programming

Rizal Technological University
Boni, Mandaluyong City
03-2011

Skills

Data entry skills

Customer service

Problem-solving abilities

Analytical skills

Software

Advance Excel

Power BI

SQL

CMMS

Python

Timeline

Work Order Clerk

US Embassy, Manila
08.2014 - Current

Bachelor of Science - in Education Major in Computer Programming

Rizal Technological University

Master of Arts - in Technology

Technological University of The Philippines (TUP)
Vivien Dianne Balajadia - CarpioWork Control Clerk