VIVIAN MARIE TUPAZ
Iloilo City, Province of Iloilo
Summary
Dynamic and dedicated professional with a strong background in customer service at RYAN'S Store. Proven expertise in cash handling and building customer relationships, ensuring repeat business. Recognized for reliability and integrity, consistently delivering high-quality service while maintaining accuracy in transactions and inventory management.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier
RYAN'S Store
Balasan, Province Of Iloilo, Philippines
01.2023 - 08.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Food Handler
ANGELINA' BAKESHOP
Iloilo City, Province Of Iloilo, Philippines
02.2019 - 12.2020
- Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
- Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
- Improved food safety by diligently following proper food handling procedures and maintaining a clean work environment.
- Ensured high-quality customer experiences by promptly addressing any concerns or complaints regarding food preparation or presentation.
- Implemented time-saving techniques for efficient food preparation without sacrificing quality or taste.
- Received, unpackaged and stored incoming food deliveries.
Education
AB ECONOMICS - Business Accountancy
NORTHERN ILOILO POLYTECHNIC STATE COLLEGE
ESTANCIA. ILOILO04-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
Timeline
Cashier
RYAN'S Store
01.2023 - 08.2025
Food Handler
ANGELINA' BAKESHOP
02.2019 - 12.2020
AB ECONOMICS - Business Accountancy
NORTHERN ILOILO POLYTECHNIC STATE COLLEGE