Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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VIOLY M. BERNAL

VIOLY M. BERNAL

Sales Representative
Meycauayan Bulacan

Summary

Customer-focused professional with a strong background in hospitality and over 7 years of experience in client-facing roles. Skilled in communication, relationship building, and delivering excellent service in fast-paced environments. Proven ability to understand customer needs, handle diverse clients, and contribute to sales growth. Motivated to apply my experience and interpersonal skills to succeed as a Sales Representative.

Overview

10
10
years of professional experience

Work History

Sales Representative

Dental Supply
Bulacan
01.2023 - Current
  • Managed part-time online sales of dental supplies, consistently generating revenue through incentive-based selling.

Receptionist

Sofitel Philippine Plaza Manila
Pasay City
01.2022 - 05.2023
  • Delivered high-quality guest service as a receptionist for Spiral Buffet at Sofitel Philippine Plaza Manila, ensuring smooth guest flow and a welcoming dining experience.
  • Handled guest inquiries and concerns professionally, contributing to positive dining experiences.
  • Maintained a polished and professional front-of-house presence aligned with luxury hospitality standards.
  • Managed reservations, walk-ins, and seating arrangements in a fast-paced, high-volume environment.

Customer Sales Representative

BPO Companies List
01.2016 - 01.2022
  • Delivered consistent sales performance in a fast-paced BPO environment, working toward incentive-based targets.
  • Engaged with customers effectively to identify needs and recommend suitable products or services.
  • Handled objections professionally, converting inquiries into successful sales opportunities.
  • Worked with Wns, Telus, Concentrix and IGT Solutions.
  • Reserved tickets, booked accommodations and rental transportation to accommodate needs of customers.
  • Developed travel itineraries for clients based on budgets and client needs.

Education

Bachelor of Science - Hospitality Management

Liceo De Masbate
2014

Skills

  • Customer Relationship Management
  • Sales Techniques
  • Communication
  • Customer Service
  • Problem Solving

Languages

English
Filipino

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Representative

Dental Supply
01.2023 - Current

Receptionist

Sofitel Philippine Plaza Manila
01.2022 - 05.2023

Customer Sales Representative

BPO Companies List
01.2016 - 01.2022

Bachelor of Science - Hospitality Management

Liceo De Masbate
VIOLY M. BERNALSales Representative