Summary
Overview
Work History
Education
Skills
Timeline
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Vincent Caral

Customer Experience Associate II
General Trias, Cavite

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of peers in a dynamic, fast-paced settings.

Overview

3
3
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Customer Service Representative

Conduent
Pasay
10.2022 - 06.2023

• provided solutions and recommendations to clients to maximize tax benefits

• provide advices to fellow representatives as an appointed support

• handled managerial task as a temporary team leader

Customer Sales Associate

VXI
Pasay
01.2022 - 09.2022
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided information on company offerings to promote products and services to customers.
  • Promoted warranty sales, loyalty rewards and more.
  • Applied company standards to merchandise placements and presentations.
  • Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.

Customer Sales Representative

Concentrix
Muntinlupa
09.2020 - 12.2021
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Assisted call-in customers with questions and orders.

Education

No Degree - Civil Engineering

Emilio Aguinaldo College
Dasmariñas, Cavite
08.2020 - 03.2021

Skills

Problem Solving Skills

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Timeline

Customer Service Representative

Conduent
10.2022 - 06.2023

Customer Sales Associate

VXI
01.2022 - 09.2022

Customer Sales Representative

Concentrix
09.2020 - 12.2021

No Degree - Civil Engineering

Emilio Aguinaldo College
08.2020 - 03.2021
Vincent CaralCustomer Experience Associate II