Playing basketball
Vincent Bonavente
Customer Service Representative
Quezon City
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service representative position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work History
Customer Service Representative
Panasiatic Solutions
Bacolod City
03.2018 - Current
- Actively listened to customers and handled concerns courteously and professionally.
- Developed highly empathetic client relationships and resolved their issues promptly to increase customer satisfaction.
- Checked enrollment status of customers in the government lifeline program and assist the in applications or sending their benefits.
Warehouseman
Black Rooster Inc
Quezon City
01.2013 - 05.2017
- Used physical logs to accurately track item movements.
- Kept warehouse and storage areas organized, clean, and secure.
- Followed verbal and written instructions to properly move and ship products.
- Assisted warehouse manager getting quotations of some materials from manufacturers and purchasing items necessary in the warehouse operation.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from production areas.
- Labeled and accurately moved customers and sales representative orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with safety standards.
- Conducted regular inspections and audits to check quality and verify inventory levels.
Education
Bachelor Of Laws - Philippine Laws
Aquinas University of Legazpi
Legazpi City 06.1999 - 04.2004
Bachelor Of Arts - Philosophy
Aquinas University of Legazpi
Legazpi City 06.1995 - 04.1999
Skills
Active listening skills
Improving customer experience
Positive attitude
Time management
Interpersonal skills
Patient
Interests
Timeline
Customer Service Representative
Panasiatic Solutions
03.2018 - Current
Warehouseman
Black Rooster Inc
01.2013 - 05.2017
Bachelor Of Laws - Philippine Laws
Aquinas University of Legazpi
06.1999 - 04.2004
Bachelor Of Arts - Philosophy
Aquinas University of Legazpi
06.1995 - 04.1999