Summary
Overview
Work History
Education
Skills
Timeline
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Vince Harmonne  Canlas

Vince Harmonne Canlas

Business Manager
Olongapo City, Province of Zambales

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

7
7
years of professional experience

Work History

Owner/Manager

Ellatte Cafe
02.2025 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Owner/Manager

Tyche Nails Salon
02.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Established foundational processes for business operations.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Galley Steward

Holland America Line
10.2019 - 06.2020

Galley Steward

Holland America Line
11.2018 - 08.2019
  • Maintained a sanitary work environment, following strict health and safety standards for the well-being of guests and staff members.
  • Regularly inspected tools and equipment to identify any necessary repairs or replacements, maintaining a fully functional working environment.
  • Demonstrated strong multitasking abilities, juggling multiple responsibilities simultaneously while ensuring accuracy and punctuality of completed tasks.
  • Contributed to achieving budgetary goals through cost-effective ingredient sourcing and minimizing operational expenses.
  • Supported fellow crew members in various tasks as needed, fostering a positive teamwork atmosphere onboard the vessel.
  • Performed thorough cleaning routines both during service hours and at end-of-shift, maintaining a pristine work area at all times.
  • Reduced food waste by effectively managing inventory and adhering to proper storage guidelines.

Education

Bachelor of Science - Hotel And Restaurant

Columban College
Olongapo City
04.2001 -

Skills

    Business management

    Customer relations

    Labor relations

    Budget administration

    Relationship building

    Client service

    Small business operations

    Business marketing

    Sales management

    Business planning

    Staff management

    Strategic planning

    Financial management

    Sales leadership

    Partnership development

    Competitive analysis

    Service quality assurance

    Market trend awareness

    Hiring and staffing

    Problem-solving

    Decision-making

    Customer service

    Team leadership

    Multitasking

    Inventory control

    Inventory tracking and management

Timeline

Owner/Manager

Ellatte Cafe
02.2025 - Current

Owner/Manager

Tyche Nails Salon
02.2021 - Current

Galley Steward

Holland America Line
10.2019 - 06.2020

Galley Steward

Holland America Line
11.2018 - 08.2019

Bachelor of Science - Hotel And Restaurant

Columban College
04.2001 -
Vince Harmonne CanlasBusiness Manager