Vina Villejo
Cebu City, Province Of Cebu
Summary
Dynamic leader with a proven track record at Sbarro, enhancing customer satisfaction through meticulous attention to service quality and effective complaint resolution. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success.
Overview
2
2
years of professional experience
Work History
Team Leader
Sbarro
04.2023 - Current
- Increased customer satisfaction ratings by closely monitoring service quality standards
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Representative
Family Time Ice Cream
06.2022 - 01.2023
- Served customers with knowledgeable, friendly support at every stage of purchasing.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
High School Diploma -
Lipata National High School
Minglanilla, Province Of Cebu, Philippines05.2018
Skills
- Attention to Detail
- Problem-Solving
- Team motivation
- Documentation And Reporting
- Complaint resolution
- Leadership
- Inventory Management
Timeline
Team Leader
Sbarro
04.2023 - Current
Sales Representative
Family Time Ice Cream
06.2022 - 01.2023
High School Diploma -
Lipata National High School
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