Vienice Villarante
Manila City
Summary
Friendly and responsible individual with a knack for clear communication and problem-solving. Excel at creating safe and engaging a safe and engaging environment, drawing on strong organisational skills and caring a caring nature. Reliable and flexible, always ready to adapt to changing needs and ensure everything runs smoothly.
Overview
10
10
years of professional experience
Work History
Sales Representative
Vgold Manila
Manila City
07.2021 - 01.2026
- Achieved company targets through effective sales strategies, driving revenue growth.
- Demonstrated strong communication and time management skills to meet and exceed sales targets.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Negotiated customer pricing within agreed guidelines to achieve margin targets.
- Delivered exceptional customer service, resolving queries and complaints swiftly to ensure customer satisfaction.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
- Established clear communication channels with clients, keeping them informed about new products and services.
Demi Chef de Partie
Em Sherif Restaurant
Dubai, UAE
12.2017 - 01.2018
- Prepared, cooked, and served food while maintaining high quality standards for food preparation and presentation.
- Prepare and cook all foods in accordance to recipes.
- Prepared and presented a variety of dishes in cold mezza section, enhancing menu offerings and customer satisfaction.
- Executed daily and weekly procedures, including temperature checks and food labelling, to ensure compliance with company standards.
- Maintained a safe working environment, company policies, and regulatory requirements; removed hazards and identified equipment malfunctions.
- Followed strict health and safety guidelines in the kitchen.
- Maintained cleanliness of all kitchen areas, and assisted kitchen staff to clean, store, and maintain all kitchen equipment, supplies, and food inventories.
- Organised ingredients at shift start to streamline food preparation during peak service times.
- Monitored inventory levels of fresh, frozen, and dried foods in the storeroom to ensure adequate supply.
- Worked with experienced chefs to learn the requirements of different cooking stations and dishes.
Commis Chef
Beyond Coffee Manila
Sampaloc
09.2015 - 09.2016
- Maintained rigorous standards for food quality, hygiene, and health and safety.
- Ensured high standards of hygiene and cleanliness in kitchen operations.
- Enforced health and safety standards for food storage, preparation and handling.
- Monitored food quality during service to ensure freshness and safety. the quality of the food being served to customers.
- Making sure that all food at point of delivery is of the highest quality.
- Worked efficiently under pressure during peak dining hours, maintaining composure and delivering consistent quality.
- Washed, peeled and chopped food before cooking preparation.
- Conducted regular deep cleans of kitchen and storage areas to uphold hygiene standards.
Education
Bachelor of Science - Hotel and Restaurant Management
STI College Munoz-Edsa
Quezon City01-2016
Skills
- Sales strategies
- Customer Service
- Client relationship management
- Client communication
- Conflict resolution
- Time management
- Leadership
- Teamwork and collaboration
- Product knowledge
- Inventory Management
- Quality Assurance
- Sanitation and Cleanliness
Timeline
Sales Representative
Vgold Manila
07.2021 - 01.2026
Demi Chef de Partie
Em Sherif Restaurant
12.2017 - 01.2018
Commis Chef
Beyond Coffee Manila
09.2015 - 09.2016
Bachelor of Science - Hotel and Restaurant Management
STI College Munoz-Edsa