VIEN CHAVEZ
Cadiz City
Summary
Hardworking and detail-oriented professional with a strong track record of delivering high-quality results. Experienced in completing routine tasks efficiently and consistently exceeding client expectations. Known for being proactive, trustworthy, and highly organised, with excellent time-management skills. Adaptable and experienced in housekeeping, with a commitment to maintaining first-class standards. Dedicated to meeting job demands and deadlines through a diligent work ethic and focus on quality.
Overview
5
5
years of professional experience
Work History
Coffee Barista
Mcai Cafe
08.2025 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintain the cleanliness in cafe
Housekeeping Cleaner
NYK
11.2024 - 05.2025
- Performed daily cleaning tasks including vacuuming, mopping, and dusting to maintain hygiene standards.
- Cleaned and restocked bathrooms, ensuring freshness and supply availability.
- Deep cleaned rooms and bathrooms with attention to detail, meeting hygiene regulations and client expectations.
- Disinfect high-touch surfaces and common areas hourly to maintain a sanitary environment.
- Removed trash and soiled linen from guest rooms and properly disposed of waste.
- Dusted and polished furniture, fixtures, and decorative items to keep rooms tidy and allergen-free.
- Maintained guest room cleanliness to a high standard, contributing to customer satisfaction and repeat business.
- Reported maintenance issues promptly to the housekeeping status board for timely resolution.
- Prioritised daily cleaning tasks to manage workload efficiently and meet tight deadlines.
- Respected client privacy and preferences while working in personal and communal spaces.
- Cleaned mould and soap scum from bathroom fixtures, ensuring a safe and hygienic environment.
- Kept utility sink rooms and storage areas clean, neat, and organised.
- Dusted cobwebs from light fixtures, baseboards, and window sills to maintain an orderly appearance.
- Prepared rooms for events and guest arrivals, creating welcoming and presentable environments.
- Utilised time management skills to complete all duties efficiently and productively.
Cashier
CMY
07.2021 - 11.2022
- Processed cash, credit card, and voucher payments with accuracy and attention to financial records.
- Maintained clean, organized, and efficient checkout areas.
- Assisted customers with product inquiries and offered knowledgeable recommendations.
- Accurately calculated and returned change during transactions.
- Provided friendly greetings and farewells to create a welcoming customer environment.
- Consulted with customers to support informed purchasing decisions.
- Prepared and balanced daily cash deposits for banking.
- Handled refunds and exchanges at the customer service desk.
- Maintained current knowledge of store products, promotions, and policies.
- Collected and relayed customer feedback to support service improvements.
Education
Diploma - Senior High School
Himoga-an Baybay Integrated School
Cadiz City01-2021
High School - Junior High School
Tiglawan National High School
Tiglawan01-2019
High School - Junior High School
Sindalan National High School
Sindalan City01-2014
Elementary School - Elementary
Himoga-an Baybay Integrated School
Himoga-an Baybay Sagay City01-2013
Skills
Leadership
Time Management
Cash handling
Communication
Customer Service
Collaborative & Team Player
Active Listening
Accomplishments
- Received Honours and recognition during both the 2nd & 3rd quarters.
- Earned and completed Diploma in Citizenship Advancement Training in 2019.
Timeline
Coffee Barista
Mcai Cafe
08.2025 - Current
Housekeeping Cleaner
NYK
11.2024 - 05.2025
Cashier
CMY
07.2021 - 11.2022
Elementary School - Elementary
Himoga-an Baybay Integrated School
High School - Junior High School
Sindalan National High School
High School - Junior High School
Tiglawan National High School
Diploma - Senior High School
Himoga-an Baybay Integrated School