Victor Joshua Acbang

Oversee installation, maintenance, and repair of heating plant equipment and preventative maintenance programs. Order necessary oil and gas supplies. Maintain required records on boiler/plant efficiency, water treatment, oil/chemical consumption, including leakage monitoring.

• Provides install / repair services for Voice and/or Data service at customer’s premises in addition to install and troubleshoot additional connected devices.
• Follows the procedures as documented in the operating and standards manual.
• Ensures the service provided meets with customer’s requirement and/or Company standards.
• Explains/demonstrates the service provided to customer for their acceptance.
• Answers or refers customer inquiry on general services/products provided by the Company.
• Liaises with other internal working parties to solve any problems during service provision.
• Performs shift, mid-night or standby duty as schedule.
• Passes customer’s feedback and comments to field supervisor for corrective/preventive action.