Summary
Overview
Work History
Education
Skills
Certification
Character Reference
Timeline
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Victoria Ann Galang

Pasay City

Summary

Experienced software quality assurance professional with a strong background in software testing, debugging, and automation. Collaborates effectively with cross-functional teams to consistently deliver high-quality software in fast-paced environments. Skilled in test scripting, performance analysis, and bug tracking, with expertise in functional, regression, non-functional, integration, and user-acceptance testing. Proficient in automating test scenarios using Krypton and Infor's SQL automation tool, and adept at managing defects with Jira Atlassian. Demonstrates adaptability and reliability through conducting knowledge transfer sessions and performing root cause analysis to enhance QA processes. Committed to maintaining professionalism and continuously improving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Software Engineer

Infor PCCS, Inc.
06.2019 - Current
  • As a Software Quality Assurance Analyst at Infor, I was assigned to test a cloud-based ERP system majoring in ERP system majoring in Supply Chain modules (Contract Management, Sourcing Management, Requisition and Purchasing Order)
  • My key and Responsibilities are the following:
  • Retest internal issues and tickets logged by customers
  • Verifies all the feature enhancement
  • Led Mobility Testing for iOS and Android
  • Handled Mobility testing which contains supply chain modules
  • Provides test cases and documentation for defect verification
  • Performs security testing based on the User Role
  • Investigates root cause of defects
  • User Interface and Performance testing
  • Reporting Issue with steps to replicate and proper documentation on JIRA
  • Attends daily scrum with teammates for Supply Chain to discuss task progress
  • Attends weekly meetings with US counterparts (Dev and BA) to discuss updates and Sprint Planning
  • To perform cross-functional testing, and regression testing for different Financials and Supply Chain modules
  • To create detailed test scenarios and automation scripts, for functional, regression, non-functional, integration, and user-acceptance testing
  • To Automate test scenarios, and customer software defects using Krypton, and Infor's in-house SQL automation tool
  • To Report and manage software defects using Jira Atlassian
  • To conduct knowledge transfer sessions regarding Supply Chain processes
  • To create Root Cause Analysis on customer reported tickets and propose solutions to improve QA processes
  • To regularly coordinate with Infor counterparts in India, and U.S
  • To ensure the quality of the system
  • To create, implement, and monitor QA processes for the mobile project
  • To perform functional testing, and cross-browser testing on Android, and iOS devices
  • To regularly perform exploratory testing
  • To regularly coordinate with Infor counterparts in India, and U.S
  • To ensure the quality of the system

Software Quality Assurance Analyst I

Vertiv (Singapore) Holdings Pte. Ltd. - ROHQ formerly Emerson Network Power
06.2016 - 06.2019
  • As a Software Quality Assurance Analyst at Vertiv Co., I was assigned to test a Web-based and Manufacturing application focused in E-commerce management modules
  • My key responsibilities are:
  • Conducted interview for intern applicants
  • Logged identified defects in HP Application Lifecycle Management and provide test to replicate
  • Mentoring 10 SQA interns and provide trainings
  • Performed Defect Retesting, Sanity Testing, Regression Testing, Smoke Testing, Cross-browser Testing and Performance Testing
  • Study the processes of different Configuration systems to design testing scenarios
  • To perform functional testing for systems like; Manufacturing, Purchasing, Tracking, Requisitioning, and Ordering
  • To test Requisition to base on the workflow
  • Verified assigned Project Request in 3 environments (QA, Staging and Production)
  • Write test script and test cases for different scenarios
  • Attend daily standup meetings with Developers and Business Analysts
  • Attend weekly meetings with US counterparts
  • Certification: Six Sigma (Yellow Belt)

Junior Software Quality Assurance Engineer

Advance World Solution
05.2015 - 06.2016
  • As a Software Quality Assurance at AWS, I was assigned in Integration Testing where we test data transfer between the modules for Mizuho Bank in Japan
  • Created Shell script using Sakura editor (scripting)
  • Used Teraterm and WinSCP to run the shell scripts
  • Used IBM Rational Team Concert for defect tracker, status tracker and storage for evidence logs
  • Create evidence based on generated logs

Education

Bachelor of Science - Information Technology

Asia Pacific College
05.2015

Skills

  • Test Planning and Strategy
  • Manual Testing
  • Automated Testing
  • Mobile App Testing
  • Functional Testing
  • Regression Testing
  • Test Case Design
  • Test Execution
  • Defect Tracking and Documentation
  • Test Documentation and Reporting
  • Quality Metrics Documentation
  • Team Collaboration
  • Quality Assurance Best Practices
  • Quality Metrics and Analysis
  • HP Application Lifecycle Management (ALM)
  • HP StormRunner
  • Infor In-house Automation Tool
  • Infor Spreadsheet Designer
  • JIRA
  • Libre Office
  • Windows Operating System
  • Linux Operating System

Certification

  • Applying Agile to Daily Life
  • Introducing Agile
  • JIRA Overview, Cloning and Diving into a JIRA Story
  • Navigating Active Sprints with JIRA
  • Scrum in Action
  • Using Alternate Solution to End Sprints

Character Reference

Paul Quevin Co - Architect Senior Principal

Contact Number: +639988435724

Email: paul.quevin.e.co@gmail.com


Curt Christoferson Gonzales - Software Engineer Principal

Email: curtchristoferson.gonzales@infor.com


Zie Tubigan - Quality Assurance Analyst Senior

Contact Number: +639173289435


Timeline

Software Engineer

Infor PCCS, Inc.
06.2019 - Current

Software Quality Assurance Analyst I

Vertiv (Singapore) Holdings Pte. Ltd. - ROHQ formerly Emerson Network Power
06.2016 - 06.2019

Junior Software Quality Assurance Engineer

Advance World Solution
05.2015 - 06.2016

Bachelor of Science - Information Technology

Asia Pacific College

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Victoria Ann Galang