Victoria Quilisadio
Manager
Marikina City, Metro Manila,00
Summary
Dynamic manager with a proven track record at Vicky's RTW Store, excelling in team leadership and operations management. Enhanced customer satisfaction through effective conflict resolution and strategic planning, while mentoring staff to achieve high performance. Skilled in decision-making and fostering strong client relationships, driving significant sales growth.
Overview
30
30
years of professional experience
Work History
Manager
Vicky's RTW Store
01.2012 - 01.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate
Royal Marketing
01.2000 - 01.2011
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
Camel Appliances
01.1995 - 01.1998
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Tan Chic Gold Mine
02.1992 - 02.1993
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Account Coordinator
Rhine Marketing Home Appliances
01.1985 - 01.1991
- Conducted thorough market research to identify new opportunities for account growth.
- Assisted in developing and implementing successful marketing strategies to increase client revenue.
- Streamlined communication between clients and internal teams for seamless project execution.
- Organized regular status meetings with clients to review project progress, address concerns, and align on future objectives.
Education
Bachelor of Science - Marketing
Mindanao Christian Academy
Butuan, Province Of Agusan Del Norte, Philippines 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Timeline
Manager
Vicky's RTW Store
01.2012 - 01.2015
Bachelor of Science - Marketing
Mindanao Christian Academy
04.2001 -
Sales Associate
Royal Marketing
01.2000 - 01.2011
Sales Associate
Camel Appliances
01.1995 - 01.1998
Sales Associate
Tan Chic Gold Mine
02.1992 - 02.1993
Account Coordinator
Rhine Marketing Home Appliances
01.1985 - 01.1991