Summary
Overview
Work History
Education
Skills
Personal Information
Eligibility
Reference
Languages
Timeline
Generic
VIA CORRE

VIA CORRE

Naga City

Summary

Seeking opportunity to join dynamic organization that fosters professional development, offers challenging and fulfilling career prospects, and allows for application of knowledge and skills.

Overview

7
7
years of professional experience

Work History

Administrative Clerk

City Human Resource Management Office
03.2018 - 05.2018
  • Compile the Records of Employees in Specific Office
  • Created a Folder of Newly Hired Employee in Naga City Hall
  • Send out invitations for forums and meetings to other Departments
  • Created a Certificate of Participation in Seminars
  • Sign and Received Payrolls

Private Tutor

Gold House Tutorial Center
07.2022 - 08.2023
  • Provided personalized Instructions for Elementary students
  • Utilized various Teaching Methods, including Visual Auditory and Kinesthetic
  • Monitored Student progress, identified areas of improvement, and adjusted instructions accordingly
  • Facilitated learning for a wide range of grade levels, from Kindergarten to Grade 6.

Customer Service Associate

Sutherland Global Inc.
09.2023 - 01.2025
  • Responded to the customer inquiries via phone, email and chat regarding the payment issues, resolving problems promptly and professionally
  • Conducted thorough analyses of declined payment issues, identifying root causes and implementing effective solutions to prevent future occurrences
  • Utilized Amazon's proprietary software and systems to manage customer payments, resolve issues, and maintain accurate records

Education

Bachelor of Elementary Education -

Central Bicol State University of Agriculture
San Jose, Pili, Camarines Sur

General Academic Strand -

AMA Computer Learning Center (ACLC-Naga)
4/F Nagaland E Mall, Elias Angeles St.

Junior High School -

Tinago National High School
21 M. Castro St Brgy. Tinago

Primary Education -

Tinago Central School
Naga City

Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to adapt to individual learning styles and needs
  • Patient and supportive approach to Teaching and Customer Service
  • Fast Learner
  • Can work without Supervision

Personal Information

  • Age: 25
  • Place of Birth: Camarines Sur
  • Date of Birth: 12/15/99
  • Nationality: Filipino

Eligibility

LICENSED PROFESSIONAL TEACHER, 2023

Reference

RO-ANN S. RABACAL

roannrabacal@gmail.com

09103782944

Subject Matter Expert

Sutherland Global Services Inc.

IAN RAY C. BARCELO, LPT, MBA

09369717866

Corporate And Event Host

Naga City Hall

Languages

Filipino
English

Timeline

Customer Service Associate

Sutherland Global Inc.
09.2023 - 01.2025

Private Tutor

Gold House Tutorial Center
07.2022 - 08.2023

Administrative Clerk

City Human Resource Management Office
03.2018 - 05.2018

Bachelor of Elementary Education -

Central Bicol State University of Agriculture

General Academic Strand -

AMA Computer Learning Center (ACLC-Naga)

Junior High School -

Tinago National High School

Primary Education -

Tinago Central School
VIA CORRE