BON JOVI FERNANDEZ
B6 L10 Satelliteville Conchu, Trece Martires City,Cavite
Summary
Motivated professional with diverse experience in customer interaction and problem-solving. Brings strong negotiation skills and the ability to manage multiple tasks efficiently. Committed to delivering exceptional service and improving operational outcomes.
Overview
9
9
years of professional experience
Work History
Field Collector
HC Consumer Finance Philippines, Inc.
03.2025 - Current
- Achieved debt collection targets within specified deadlines.
- Negotiated settlement offers with debtors, securing favorable outcomes for all parties.
- Confirmed payment arrangements and finalized customer payment dates and contact details.
- Contacted customers to discuss unresolved issues and past-due payments, updating accounts accordingly.
- Delivered exceptional customer service while managing debtor inquiries and complaints with professionalism.
Roving Checker
Fast Logistics Corporation
03.2022 - 02.2024
- Do field works
- Complete, Accurate and Timely checking of Cargo Documents.
- Conducted thorough checks to verify accuracy of items against shipment documentation, enhancing inventory management efficiency.
- Negotiated with suppliers on return of faulty goods, ensuring timely replacement and minimal impact on business operations.
- Managed queue efficiently, reducing waiting times and improving customer satisfaction.
- Monitored and reported on key performance indicators, contributing to strategic planning and continuous improvement initiatives.
Distribution Assistant
Acro Distribution Network Inc.
08.2020 - 03.2022
- Check the information quality of documents; ensuring that these are properly registered in the system.
- Reviewing data to make sure it's accurate before entering it in the system.
- Entering data from paper to a computer data entry system.
- Maintaining the data system and ensuring all information is correctly recorded.
- Completing data backups.
- Filing and making paper copies.
- Checking your work for errors or duplicate entries.
- Reporting errors to management.
- Keeping records of data entry and database information.
Brand Specialist
Wilcon Depot
02.2019 - 06.2019
- Selling products and assisting customers by providing knowledgeable consultations and demonstrate applications.
- Delivering product demonstrations.
- Attracting prospective clients.
- Maintaining relationships with existing clients.
Sr. Accounting Assistant
Conduent Inc.
01.2017 - 01.2018
- Entering data into database software and check the accuracy of data.
- Resolving discrepancies in information an obtaining further information for incomplete documents.
- Creating data back ups as part on contingency plan.
- Responding to information requests from authorized members.
Education
BSBA - Human Resource Development Management
Dr. Filemon C. Aguilar Memorial College
01.2017
High School -
Las Pinas National High School(Main)
01.2013
Elementary School -
Manuyo Elementary School
Las Piñas01.2009
Skills
- Microsoft Office Suite
- Word processing
- Spreadsheet management
- Presentation design
- SAP and Oracle systems
- Effective communication
- Responsibility and accountability
- Self-motivation
- Proactive initiative
- Pressure management
- Customer relationship management
- Negotiation techniques
- Field operations expertise
Personal Information
Age: 28 years Old
Birthday: March 16, 1997
Religion: Roman Catholic
Status: Married
References
- Jore Ace P. Peñol, +639096876667, Checker Team Leader
- Furdz Turides, +639089886425, Operations Supervisor
Timeline
Field Collector
HC Consumer Finance Philippines, Inc.
03.2025 - Current
Roving Checker
Fast Logistics Corporation
03.2022 - 02.2024
Distribution Assistant
Acro Distribution Network Inc.
08.2020 - 03.2022
Brand Specialist
Wilcon Depot
02.2019 - 06.2019
Sr. Accounting Assistant
Conduent Inc.
01.2017 - 01.2018
BSBA - Human Resource Development Management
Dr. Filemon C. Aguilar Memorial College
High School -
Las Pinas National High School(Main)
Elementary School -
Manuyo Elementary School