Melvert Ariate
Pasig City,Philippines
Summary
Dedicated and dependable worker with 1 year of warehouse experience and 3 years of customer service experience. Skilled in inventory handling, picking and packing, order preparation, workplace organization, and following safety procedures. Demonstrates strong teamwork, communication, attention to detail, and time management skills. Adaptable, physically capable, and willing to learn new tasks and follow company procedures. Committed to maintaining high work standards, supporting team goals, and contributing to a safe and productive workplace.
Overview
1
1
Language
6
6
years of professional experience
Work History
Customer Advisor
Concentrix Daksh Services Philippines Corporation
Quezon City Manila, Philippines
01.2024 - Current
- Negotiated settlements and payment plans, enhancing debt recovery success rate.
- Communicated with debtors via phone and email to recover outstanding payments and address concerns, ensuring timely resolution.
- Processed transactions while updating customer records and resolving billing disputes, maintaining accurate account information.
Customer Service Representative
Alorica Philippines Inc.
Lipa City Batangas, Philippines
09.2021 - 01.2024
- Delivered exceptional customer support via phone and email, addressing inquiries and resolving issues to ensure seamless experience for customers.
- Enhancing customer satisfaction by understanding needs, providing solutions, and maintaining strong relationships.
- Managed orders and transactions by processing refunds and tracking shipments, collaborating across teams to facilitate smooth operations.
Warehouse Worker
Hongtai Technology Inc.
Calamba City Laguna, Philippines
08.2020 - 09.2021
- Load and unload goods safely, following strict vehicle handling protocols.
- Scan, sort, and divert packages to correct departments for accurate tracking.
- Placed products accurately to enhance efficiency in picking and packing operations.
- Restocked shelves accurately, managing time effectively to ensure smooth workflow.
- Maintained warehouse standards through daily cleaning and adherence to safety procedures.
Education
Bachelor of Science - in Agribusiness
Central Bicol State University
San Jose Pili Camarines Sur01-2025
Skills
- Communication
- Attention to Detail
- Ability to Follow Instructions
- Time Management
- Reliability
- Teamwork
- Adaptability
- Stress resilience
- Willingness to Learn
- Problem solver
- Physical Stamina
- Safety Awareness
Languages
English
Advanced
C1
Timeline
Customer Advisor
Concentrix Daksh Services Philippines Corporation
01.2024 - Current
Customer Service Representative
Alorica Philippines Inc.
09.2021 - 01.2024
Warehouse Worker
Hongtai Technology Inc.
08.2020 - 09.2021
Bachelor of Science - in Agribusiness
Central Bicol State University