Verrie Rizel Sarona
Davao City, Province of Davao del Sur
Summary
I am a detail-oriented person, and team player with strong organizational skills that handle multiple projects simultaneously with a very good output. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, giving excellent time management. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate jobseeker and lastly I'm willing to work for your company as soon as possible.
Overview
3
3
years of professional experience
Work History
Business Process Outsourcing
Customer Service Assistant
08.2023 - 12.2024
• Checking Resources and Processing Customer order Satisfaction
• Using Critical Thinking skills when Solving customer needs and problems
• Managing Data and Securing Customers information
• Walkthrough and helping customer troubleshooting
• Multitasking Calls and chats and checking resources
• Using Active listening while checking resources and Managing Skills
• Dealing with customer’s complaints and queries.
Office of Vice President of Academics
Assistant of Vice President of Academics
05.2022 - 08.2022
•Organize Students List , 1st year students, 2nd year students, 3rd year students and 4th year students ( Every Course )
• Assisted Vice president in daily operations
• Trained incoming teachers on computer operations and school policies and procedures
• Monitored stored student's data and create scheduled needed
• Performed customer service, handling all complaints swiftly to exceed expectations
• Created and maintained weekly schedules
• Created weekly meeting reports in Microsoft Excel
Education
Bachelor of Science - Information And Communication Technology
South East Asian Institute of Technology Inc.
Tupi, Province Of South Cotabato, Philippines07-2023
Skills
- Business process outsourcing
- Process knowledge
- Experience in Retail management
- Court document processing
- Problem-solving skills
- Scheduling abilities
- Inventory and waste control
- Experience with POS system and Microsoft Excel
Timeline
Business Process Outsourcing
Customer Service Assistant
08.2023 - 12.2024
Office of Vice President of Academics
Assistant of Vice President of Academics
05.2022 - 08.2022
Bachelor of Science - Information And Communication Technology
South East Asian Institute of Technology Inc.
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