Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Veronica Holasca
Open To Work

Veronica Holasca

Cebu City, Province Of Cebu,CEB

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Customer Service RepresentativeTellerIntern

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Cebu City, Province Of Cebu, CEB, PH
Open to relocation: Yes

Salary Range

₱30000/yr - ₱40000/yr

Important To Me

Work from home optionCompany CultureWork-life balanceCareer advancementPersonal development programsTeam Building / Company RetreatsPaid sick leaveHealthcare benefits401k match4-day work weekPaid time offFlexible work hoursStock Options / Equity / Profit Sharing

Summary

Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.Proven ability to manage high-stress situations while enhancing customer loyalty through effective communication.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Foundever
Mandaue City, Province Of Cebu, Philippines
03.2025 - Current
  • Assisted customers with inquiries and resolved issues through effective communication.
  • Handled order processing and tracked shipments using internal systems.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Teller

Mlhuillier Financial Services Inc.
Leyte
05.2024 - 02.2025
  • Processed customer transactions efficiently, ensuring accuracy and compliance with financial regulations.
  • Assisted customers with inquiries, providing prompt solutions and enhancing satisfaction levels.
  • Managed cash drawer operations, maintaining balanced funds throughout shifts.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Intern

DOST-Food And Nutrition Research Institute
Taguig, Metro Manila, Philippines
05.2021 - 08.2021
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Supported financial forecasting by accurately processing expense reports.

Education

Computer Science

ASIAN INSTITUTE OF COMPUTER STUDIES
Parañaque, Metro Manila
07-2023

Skills

  • Customer service
  • Critical thinking
  • Data entry
  • Problem resolution
  • Computer proficiency
  • Call center experience
  • Microsoft Excel
  • Payment processing
  • Microsoft outlook
  • Scheduling
  • Paperwork processing
  • Microsoft PowerPoint
  • Data collection
  • Clerical support
  • Technical support
  • Office equipment proficiency
  • Active listening

Timeline

Customer Service Representative

Foundever
03.2025 - Current

Teller

Mlhuillier Financial Services Inc.
05.2024 - 02.2025

Intern

DOST-Food And Nutrition Research Institute
05.2021 - 08.2021

Computer Science

ASIAN INSTITUTE OF COMPUTER STUDIES

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Veronica Holasca