Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

VERNON ALLATA

COMPUTER ENGINEER/ MEDICAL CODER
SANTA RITA, PAMPANGA
VERNON ALLATA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
years of professional experience
5
years of post-secondary education

Work History

Bureau Of Fire Protection
Region 2

Fire Officer 1
11.2021 - 01.2024

Job overview

  • Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
  • Checked fire suppression equipment regularly and oversaw upkeep.
  • Oversaw scene operations and assigned firefighters to strategic locations.
  • Prepared and adjusted schedules to cover demand.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Created fire prevention courses to educate general public.
  • Coordinated, scheduled and maintained team resources to achieve top levels of operational readiness.
  • Provided professional services and support in a dynamic work environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

HOLOTEQ Technologies
Doha

Project Technician
03.2019 - 05.2020

Job overview

  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Operated tools, equipment, and machinery according to safety standards.
  • Laid out materials and system components to prepare for installation.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Installed complete systems at new residential and business construction sites.
  • Installed security cameras, access control systems and structured cabling systems in accordance with industry regulations.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Fixed broken systems with tools and educated customers on proper use to prevent future mishaps.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Cagayan Valley Medical Center
Tuguegarao City, Cagayan

Administrative Assistant III/Medical Biller and Coder
06.2014 - 10.2018

Job overview

  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Trained and mentored junior coders to support growth and development amd apply high-quality coding practices.
  • Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
  • Input data into computer programs and filing systems.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Scanned and uploaded medical records into electronic medical records system.
  • Assisted in preparation of medical reports for external parties.
  • Transcribed and entered patient medical information into electronic medical records systems.
  • Followed up with medical staff regarding missing information in patient records.
  • Assisted in training new staff on medical record processing and filing procedures.

Enigma Solutions Inc
Tuguegarao City, Cagayan

Computer Technician
06.2013 - 11.2013

Job overview

  • Linked computers to network and peripheral equipment.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
  • Recommended new and replacement hardware and software purchases.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Recovered critical information from data back ups to restore functionality.
  • Configured systems according to prescribed software and hardware frameworks.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners.

Neptune Global Solutions Inc.
Makati City

Technical Support Engineer
06.2012 - 06.2013

Job overview

  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Served as primary point of contact for support relating to owned solutions and products.
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.
  • Designed tailored engineering solutions for customers based upon key requirements.
  • Updated and maintained current customer support database.
  • Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
  • Delivered Tier-3 support and SME input to internal and external customers.
  • Met with team personnel to share details of discovered issues and recurrent custom complaints.
  • Maintained response times to support business continuity.
  • Performed root cause analysis of reported issues to enact corrections.
  • Traveled with sales engineers on customer site visits to respond to specific technical questions.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Provided guidance on installing and integrating new hardware components and software to remote clients.

Education

Access Computer And Technical College
Quiapo, Manila

Bachelor of Science from Computer Engineering
06.2007 - 04.2012

University Overview

Skills

    Office administration

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Availability
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Timeline

Fire Officer 1
Bureau Of Fire Protection
11.2021 - 01.2024
Project Technician
HOLOTEQ Technologies
03.2019 - 05.2020
Administrative Assistant III/Medical Biller and Coder
Cagayan Valley Medical Center
06.2014 - 10.2018
Computer Technician
Enigma Solutions Inc
06.2013 - 11.2013
Technical Support Engineer
Neptune Global Solutions Inc.
06.2012 - 06.2013
Access Computer And Technical College
Bachelor of Science from Computer Engineering
06.2007 - 04.2012

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VERNON ALLATACOMPUTER ENGINEER/ MEDICAL CODER