VERNA C. BUMANLAG

A versatile and highly skilled professional with two decades of experience across diverse industries and roles, offering expertise in customer support, technical specialization, and various other areas. Demonstrated success in finance, banking, e-commerce, and telecommunications, with a proven track record of excellence in dayforce, inkjet printers, cable, FiOS, wireline, HR, marketing, pharmaceuticals, executive assistance, data management, and branch operations. Key qualifications include:

1. Customer Support: Adept at providing top-tier customer support with a strong background in finance, banking, and e-commerce, ensuring exceptional service and problem resolution for clients.

2. Technical Specialist: Extensive technical expertise in inkjet printers, cable, FiOS, and wireline systems within the telecommunications industry, delivering high-quality technical assistance and troubleshooting solutions.

3. Telecommunications: Comprehensive knowledge of telco industry operations, including cable, FiOS, and wireline technologies, enabling efficient problem-solving and support for telecommunication services.

4. Dayforce Proficiency: Proficient in Dayforce, a leading human capital management (HCM) platform, with hands-on experience in system management, support, and optimization for enhanced HR and workforce management.

5. HR and Marketing: A strong background in HR and marketing, contributing to recruitment, talent management, and marketing strategies for business growth.

6. Pharmaceutical Experience: Experience in the pharmaceutical industry, ensuring compliance, data integrity, and efficient processes in a highly regulated environment.

7. Executive Assistance: Proven ability to provide high-level executive assistance, including calendar management, travel coordination, and document preparation, supporting senior leadership effectively.

8. Data Management: Proficient in data management, encompassing data analysis, reporting, and database administration, optimizing information for informed decision-making.

9. Branch Operations: Experience in branch operations, with expertise in administrative tasks, customer service, and operational efficiency.

10. Adaptability: Demonstrated flexibility and adaptability to seamlessly transition between diverse roles and industries, consistently delivering results and exceeding expectations.

With a strong foundation in customer-centric practices, technical know-how, and a wide-ranging skill set, I am poised to make a meaningful impact in various business environments, making me a valuable asset to any team or organization.