VENUS C. AGABON
E-Commerce Executive
Bacolod City, Province Of Negros Occidental,NEC
Summary
E-commerce professional with strong background in digital sales, online marketing, and inventory management. Proven ability to optimize product listings, manage customer relationships, and drive revenue growth. Known for excellent team collaboration and adaptability, consistently delivering results in fast-paced environments. Skilled in using e-commerce platforms, data analysis, and customer service strategies. Reliable and flexible, always ready to meet changing business needs.
Overview
9
9
years of professional experience
2
2
Languages
Work History
E-Commerce Executive
BRIGHT SEASHORE SHIPPING L.L.C
07.2023 - Current
- Handling Multiple Online Accounts Like (NOON, AMAZON, STOREUS, DUBAISTORE, CARREFOUR)
- Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
- Developed strategic partnerships with key vendors, expanding product offerings and securing favorable pricing terms.
- Maintained working knowledge of company products, services and promotions.
- Managed social media advertising campaigns to drive brand awareness, engagement, and online sales growth.
- Analyzed website data using Google Analytics, identifying areas for improvement and implementing necessary changes.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
- Collaborated with customer service team to address e-commerce inquiries, providing timely resolutions and ensuring customer satisfaction.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Boosted online sales by implementing effective SEO strategies and optimizing product listings.
- Identified and resolved technical issues affecting website performance, ensuring seamless user experience for customers browsing and making purchases.
- Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
- Analyzed sales-related data to predict future sales, stock requirements and consumer behaviors.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Created promotional campaigns to boost sales and drive customer loyalty.
HR Assistant
IMAKER GROUP
01.2021 - 04.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Updated and maintained employee attendance records.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Developed and maintained HR policies and procedures.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Created job descriptions on boards for vacant jobs.
Online Sales Marketing
BLUETOOTH PHONES LLC
01.2019 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
Sales Promoter/ Online Marketing
AL ARQOOB TRADING COMPANY LLC
01.2017 - 01.2019
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Created and perfected various pitch promotions to attract customers toward products.
- Distributed product samples to potential customers to try offerings before committing to purchasing.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Identified product features to promote in ad campaign.
- Provided coupons, product samples and informational brochures to customers.
- Engaged customers and complied with company script requirements to promote and increase product sales.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Recorded quantities of sample and coupon distribution to estimate productivity and sales.
- Maintained inventory by organizing and cleaning stockroom.
- Collaborated with store management to create eye-catching displays that attracted customer attention and promoted products effectively.
- Resolved customer issues and concerns by listening attentively, identifying root issue, and implementing best resolution possible.
- Analyzed data obtained from consumer feedback surveys, identifying areas for improvement in marketing efforts or product offerings.
- Evaluated competitor offerings and strategies, using this information to develop targeted approaches for differentiating our brand in the eyes of the consumer.
Education
Bachelor of Science - Commerce
Collegiate De San Agustin
Bacolod City, PhilippinesSkills
Pricing strategy
Supplier communication
Upselling strategies
Competitor analysis
Website maintenance
Cross-selling techniques
Performance reporting
Teamwork and collaboration
Visual merchandising
Customer service
Graphic design
Multitasking Abilities
Additional Information
- Nationality: Filipino
- Date of Birth: May 13, 1980
- Marital Status: Married
Timeline
E-Commerce Executive
BRIGHT SEASHORE SHIPPING L.L.C
07.2023 - Current
HR Assistant
IMAKER GROUP
01.2021 - 04.2023
Online Sales Marketing
BLUETOOTH PHONES LLC
01.2019 - 01.2021
Sales Promoter/ Online Marketing
AL ARQOOB TRADING COMPANY LLC
01.2017 - 01.2019
Bachelor of Science - Commerce
Collegiate De San Agustin
Languages
English
Tagalog