Rowena Ochoa
Tuguegarao City, Cagayan,Philippines
Summary
Proactive virtual executive assistant with a strong commitment to providing exceptional support to executives. Skilled in managing complex calendars, coordinating travel, and handling confidential information. Strong organizational skills and ability to prioritize tasks effectively. Committed to delivering high-quality support and contributing to the overall success of the organization. A detail-oriented remote bookkeeper with over 28 years of experience in managing accounts for small to large-sized businesses. Streamlined financial reporting processes, reducing monthly closing time by 32%. Proficient in QuickBooks, Xero, Excel, and tax preparation, ensuring accuracy and compliance with regulatory standards, and a creative social media manager with a record of managing high-value client accounts. Increased client retention by 35% through personalized social media strategies. Streamlined social media processes, reducing content creation time by 25%. Demonstrates a strong ability to build and maintain client relationships.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Personal Assistant to the CEO
Wagerlab
Texas, USA
07.2023 - 03.2026
- Managed complex diary schedules for the CEO, coordinating seamless meeting arrangements and travel itineraries.
- Maintained confidentiality of highly sensitive information, upholding the integrity and privacy of executive communications.
- Monitored emails and correspondence, prioritising and responding on behalf of the executive to streamline workflow.
- Provided clerical and administrative support to associated departments, facilitating smoother operations.
- Conducted research and compiled data to inform executive decision-making and enhance strategic planning.
- Coordinated international travel arrangements for the CEO, including flights, accommodations, and local transport, optimising travel schedules.
- Researched potential business opportunities and prepared analytical reports to aid in strategic decision-making.
Senior Executive Assistant
My 800 Credit Success, LLC
Virginia, USA
01.2021 - 08.2024
- Prepared reports, presentations, and briefs to support decision-making processes for leadership teams.
- Bookkeeping using QuickBooks Online—Invoice, Bills, Payroll, Inventory Management, Financial Statement Preparation, and assisting in tax preparation.
- Handled sensitive information with discretion, adhering to data protection laws and company policies.
- Liaised effectively with internal departments and external stakeholders to facilitate seamless communication channels.
- Developed and maintained administrative processes that streamlined operations and supported executive team productivity.
- Monitored email correspondence, prioritizing and flagging critical communications to maintain executive focus on strategic matters.
- Assisted in the recruitment process for new team members, organizing interviews and participating in selection panels.
- Collaborated with other departments to ensure cohesive business operations and effective communication.
- Reviewed and recommended changes to administrative systems and procedures, enhancing operational efficiency.
- Managed diaries and organized meetings and appointments for senior executives to optimize their schedules.
- Utilized specialized knowledge of the organization's business activities to optimize operations.
- Delivered detailed reports and presentations, synthesising complex data to support executive decision-making processes.
- Implemented and maintained filing systems, ensuring efficient organization and retrieval of documents.
- Maintained proactive problem-solving approach, addressing potential issues to safeguard executive workflows.
Executive Assistant to Chief Executive Officer
Clearway Global, LLC
Florida, USA
07.2023 - 08.2023
- Handled sensitive information with confidentiality, demonstrating discretion and integrity in all interactions.
- Liaised with internal departments and external organisations to ensure effective communication with CEO's office.
- Managed complex diaries and scheduled appointments for the Chief Executive Officer, optimising their time and priorities.
- Implemented and maintained office systems to streamline data management and filing processes.
- Provided high-level administrative support by preparing statistical reports and managing information requests.
- Monitored incoming emails and post, highlighting urgent correspondence for immediate attention.
- Contributed to team effort by accomplishing related tasks upon request.
Executive Assistant to Chief Executive Officer
Sholom Adler Real Estate
New Jersey, USA
12.2021 - 01.2022
- Handled sensitive information with confidentiality, demonstrating discretion and integrity in all interactions.
- Managed complex diaries and scheduled appointments for the Chief Executive Officer, optimising their time and priorities.
- Implemented and maintained office systems to enhance operational efficiency, including data management and filing.
- Monitored incoming emails and posts, prioritising urgent correspondence for prompt executive attention.
- Provided support for special projects as assigned by executives, contributing to the achievement of company objectives.
- Tracked office supply inventory and organised timely orders to maintain stock levels.
- Conducted research, compiled data, and prepared papers for executive consideration and presentation.
Executive Assistant to Chief Executive Officer
Result Based Marketer
California, USA
05.2021 - 11.2021
- Coordinated projects and followed up with team members to support CEO in operational oversight.
- Handled sensitive information with confidentiality, demonstrating discretion and integrity in all interactions.
- Collaborated with internal departments and external organisations to ensure effective communication with CEO's office.
- Acted as the first point of contact, handling correspondence and phone calls, screening for priority matters.
- Managed complex diaries and scheduled appointments for the Chief Executive Officer, optimising their time and priorities.
- Implemented and maintained office systems to improve efficiency, including data management and filing.
- Streamlined information flow within organisation, acting as a liaison for clear communication.
- Monitored incoming emails and posts, highlighting urgent correspondence for immediate attention.
- Contributed to team effort by accomplishing related tasks during projects.
- Implemented and maintained filing systems, ensuring efficient organisation and retrieval of documents.
Social Media Marketing Specialist
Solektra Rwanda
Kigali, Rwanda
02.2021 - 06.2021
- Created video content, infographics, and drafted compelling copy to deliver fresh and visual content, increasing traffic and leads.
- Targeted social media influencers to represent the brand and organisation in promoting services and products, leveraging exposure and amplifying sales.
- Managed daily content creation and scheduling for Facebook, Twitter, Instagram, and LinkedIn, resulting in higher engagement rates.
- Organised and executed successful social media campaigns that significantly boosted online presence and customer interaction.
- Created company pages in various social media platforms to increase visibility and exposure, delivering daily content.
- Monitored social media channels for brand mentions and relevant conversations to engage in real-time.
- Engaged with customers on social media by addressing queries and concerns to establish a roster, build rapport, and provide continued support.
- Utilised data analytics to report on social media performance, highlighting successes and areas for improvement.
Accounting Bookkeeper
Capital Beez
Florida, USA
03.2021 - 05.2021
- Generated monthly financial reports using Xero accounting software, highlighting income, expenses, and variances to support strategic decision-making.
- Reconciled bank and credit card accounts weekly, monthly, and quarterly.
- Reconciled bank statements with company books, identifying discrepancies and rectifying errors to enhance financial reporting accuracy.
- Managed financial transactions and recorded business expenses, guaranteeing accurate bookkeeping records.
- Maintained accounts receivable documentation electronically and on paper.
- Maintained general ledger with accurate, updated journal entries.
- Implemented bookkeeping systems that streamlined financial operations and improved data accuracy.
- Prepared invoices, processed payments, and followed up on outstanding balances to optimise cash flow.
- Managed accounts payable and receivable according to the terms of agreements.
- Implemented efficient bookkeeping systems to streamline accounting processes and improve productivity.
- Processed payroll for employees, calculating wages and deductions to ensure timely and accurate payments.
General Bookkeeper
Mallig Plains Rural Bank (Isabela), Inc.
Isabela, Philippines
06.1997 - 06.2010
- Reconciled bank statements against company books, identifying discrepancies and rectifying errors for precise financial reporting.
- Processed journal entries, online transfers, and payments to ensure accurate financial records.
- Prepared invoices, processed payments, and followed up on outstanding balances to optimise cash flow.
- Processed transaction documents, verified entries, and compared system reports to balances.
- Monitored accounts receivable and payable, executing timely collections and payments to maintain healthy cash flow.
- Charged expenses to appropriate accounts and recorded entries, ensuring compliance with financial regulations.
- Maintained general ledger with accurate, updated journal entries.
- Addressed customer questions, problems, and complaints in person and via phone to maintain positive relationships and support smooth communications.
- Managed financial transactions and updated account ledgers to maintain accurate financial records.
- Implemented efficient bookkeeping systems to streamline financial operations and improve data accuracy.
- Generated monthly financial reports, highlighting income, expenses, and variances to support strategic decision-making.
- Supervised payroll, electronic deposits, and employee pay adjustments.
- Coordinated payroll processing, including calculation of wages, deductions, and issuance of paychecks.
- Conducted regular stock takes and reconciled inventory records, ensuring accuracy in cost of goods sold calculations.
- Prepared weekly, monthly and annual financial reports for analysis by senior accountants.
- Maintained confidentiality of financial information, upholding company privacy policies and data protection laws.
- Participated in financial audits, preparing required documents, and facilitating smooth audit processes.
- Administered VAT returns, ensuring compliance with HM Revenue and Customs regulations and deadlines.
- Updated confidential employee banking information with accuracy and speed.
- Utilised accounting software to automate bookkeeping tasks, increasing productivity and reducing errors.
- Calculated, prepared, and filed payroll taxes for clients.
- Used Microsoft Excel and Google Sheets to track financial metrics and produce graphs.
- Assisted in budget preparation and monitored expenditures against projections.
- Resolved discrepancies and documentation issues, contributing to cost savings and improved financial accuracy.
- Produced financial reports by compiling, assessing, and summarizing transactions for presentation to management.
- Assessed depreciation of business assets by category and time.
Education
GCSEs - Xero Accounting Software Online Training
Reehive Academy
General Santos City, Philippines01-2026
GCSEs - MYOB, Zoho Books, Quickbooks Online Training
Surge Digital Agency
Davao City, Philippines01-2021
GCSEs - Caregiving NC2
RMCA Healthcare Training School, Inc.
Tuguegarao City, Cagayan, Philippines01-2009
Master of Business Administration - Business Administration
University of Saint Louis Tuguegarao
Tuguegarao City, Cagayan, Philippines01-2006
Bachelor of Science - Accountancy
Cagayan Colleges Tuguegarao
Tuguegarao City, Cagayan, Philippines01-1997
A-Levels - Basig Rural Banking Course
Bangko Sentral ng Pilipinas
Malate Manila, Philippines01-1997
Skills
- Diary coordination
- Travel coordination
- Meeting planning
- Office administration
- Document management
- Data Entry
- Executive support
- Project management
- Project management tools
- Financial reporting
- Accounts payable management
- Accounts payable, receivable, and general ledger accounting
- Bookkeeping
- QuickBooks expert
- Financial budgeting and reporting
- MS Office expertise
- Microsoft Office proficiency
- Digital filing systems
- CRM systems
- Social media marketing
- Customer engagement
- Social media scheduling
- Email handling
- Business correspondence
- Presentation creation
- Executive presentation development
- Confidentiality assurance
- Time-management
- Time efficiency
- Creative thinking
- Decision making
- Administrative efficiency
- Financial budgeting and reporting
- Microsoft Office proficiency
- Administrative support
- Travel administration
- Positive attitude
- Customer service excellence
- Critical-thinking
Languages
English
Advanced
C1
Certification
- Virtual Assistance certified
- Online Bookkeeping Certified
- Social Media Marketing and Advertising Certified
- Facebook for B2B Marketers Certified
- Building Brand Awareness with Ads Certified
References
- William Labanowski
Previous Client
Texas, USA
Contact Number: +1 713 231 8158
Email Address: williamlabanowski@gmail.com
- Alex Sancilio
Previous Client
Florida, USA
Contact Number: +1 561 891 1737
Email Address: alex@clearwayglobal.com
- Sholom Adler
Previous Client
New Jersey, USA
Contact Number: +1 848 480 8761
Email Address: Shadler18@gmail.com
Timeline
Personal Assistant to the CEO
Wagerlab
07.2023 - 03.2026
Executive Assistant to Chief Executive Officer
Clearway Global, LLC
07.2023 - 08.2023
Executive Assistant to Chief Executive Officer
Sholom Adler Real Estate
12.2021 - 01.2022
Executive Assistant to Chief Executive Officer
Result Based Marketer
05.2021 - 11.2021
Accounting Bookkeeper
Capital Beez
03.2021 - 05.2021
Social Media Marketing Specialist
Solektra Rwanda
02.2021 - 06.2021
Senior Executive Assistant
My 800 Credit Success, LLC
01.2021 - 08.2024
General Bookkeeper
Mallig Plains Rural Bank (Isabela), Inc.
06.1997 - 06.2010
GCSEs - Xero Accounting Software Online Training
Reehive Academy
GCSEs - MYOB, Zoho Books, Quickbooks Online Training
Surge Digital Agency
GCSEs - Caregiving NC2
RMCA Healthcare Training School, Inc.
Master of Business Administration - Business Administration
University of Saint Louis Tuguegarao
Bachelor of Science - Accountancy
Cagayan Colleges Tuguegarao
A-Levels - Basig Rural Banking Course
Bangko Sentral ng Pilipinas