Workday
Vargas Ilijiah Patag
Pasig City
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
HR Information Systems Advisor
Cardinal Health International Philippines, Inc.
10.2023 - Current
- Analyzes data and statistics for trends and patterns with attention to recruitment, HR operations, retention and turnover rates and compliance with employment laws and regulations
- Prepares, presents and explains reports to leadership and HRBP in relation to attrition analysis and reports
- Conducts bi-weekly HRIS audit
- Conducts Workday training to people leaders
- Processes WD transactions in different HR facets
- Prepares HR dashboard and metrics for GBS leaders
- Coordinates and facilitates discussions with the US partners on WD enhancements and updates related to local regulatory requirements ensuring the needs are met or addressed
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Identify points of improvement in ticket handling for ServiceNow
- Time & Attendance and Payroll contact for 2500+ employees
- Identify and create quarterly talent development plan for team members
- Mentored junior team members, fostering a supportive team environment focused on growth and learning.
US Payroll Supervisor
Cardinal Health International Philippines, Inc.
01.2025 - 02.2025
- Acting US Payroll Supervisor for HR contact center
- Conducts daily huddles with team revisiting metrics, SLAs, and AHT with Workforce team
- Supports team members in handling escalations related to timekeeping and payroll related processes
Senior HR Subject Matter Expert
Honeywell International Philippines Inc.
05.2023 - 10.2023
- Focused on change management in terms of EMEA Time & Attendance initiatives
- Lead T&A projects across multiple countries to include preparation of employee communications, work with vendors and payroll to ensure the system is set up correctly and in accordance with design and payroll/tax compliance
- Collaborate with local and regional stakeholders to identify business and compliance needs for system implementation and improvement
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Support continuous improvement & enhancements to include project testing and implementation
- Manage reporting requirements from attendance systems mainly focusing on automation opportunities using Alteryx Designer, maintain dashboard for daily operational metrics, maintain custom overtime trend report, maintain absenteeism, attrition, working hours report
- Ensures compliance with local policies and procedures and administrative directives related to time, attendance, and leave
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Installed, configured, and monitored new system features based on user needs.
Subject Matter Expert, HR Operations
Honeywell International Philippines Inc.
12.2021 - 05.2023
- Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
- Mainly supports project initiatives, streamlining processes, and automation (Alteryx/Basic Macro) and operational opportunities across EMEA region
- Streamlined communication between departments, ensuring that project specifications were clearly understood and met.
- Implements standardization of services by use of SOPs and end-to-end training until certification of team members
- Function as interim team lead; handles the training and career development of new hire colleagues, peers, and trainees
- Implement controls (validation, checklist, pre/post audit, automation) and identify gaps (scope and limitations) in a process to mitigate risk and ensure quality of service provided
- Facilitated workshops to disseminate best practices across organization, leading to improved efficiency.
Sr. HR Operations Specialist (HR Global Operations and T&A)
Honeywell International Philippines Inc.
09.2019 - 12.2021
- Supports different HR Global Operations Services:
- Time & attendance data to Payroll computation
- HR Admin (Any type of letters)
- Benefits Admin (EMEA benefits, pension/provident fund, meal/car allowance)
- Offboarding/Onboarding Admin
- Supports team with setting process standardization, automation on different platforms such as Excel Macro and Alteryx automation
- Daily HRS operations with use of Salesforce platform with 24hrs AHT/ACT, personal target of less than 4 hrs AHT/ACT
- Consider employee experience on day-to-day operations (customer focused perspective)
- Identify processes that can be automated via Alteryx Workflow Designer
- Part of the Onboarding Program initiative, wherein a focus group was tasked to create a standard Onboarding Program for Manila Hub hires
- Part of the Rapid Problem-Solving HOS element, tasked to contain escalations, solve, and prevent any future defects
- Part of Alteryx Workflow developer team that is mainly tasked to automate HR Global Operations processes
HR Learning Specialist (Global Learning Operations)
Honeywell International Philippines Inc.
05.2019 - 09.2019
- Provide logistics and planning support for the Learning Classes (Instructor-Led Training/Web-based Training) for regions supported (APAC region)
- Tools: SuccessFactors (Learning Management System), Compass & SAP (ERP/Invoicing), SharePoint, Salesforce, Excel reporting
- Update of tracker, to check if required number of participants has been met/cancel the scheduled training to avoid cancellation policy
- Update attendance and crediting of successful course completion via LMS
- Vendor Management
- Coordinate with region HRGs and Regional Course Owners to create 'Learning Needs Analysis' at the start of the year
- Solve Learning Logistics related cases via Salesforce with 1-day TAT
- Monthly promotional report for classes
- Scheduled offering details (i.e registration activity, employee details, feedback, etc)
- Weekly update of purchase orders
- Letter of Engagement for additional classes
- Monthly Kaizen generation/Continuous improvement compliance
- Monthly audit of scheduled trainings (i.e cancelled classes justification, planning for the ff month's classes)
- Generate course evaluation form to send to vendor
- Provide guidance on course overview/description
Junior Recruitment Consultant
John Clements - Professional Staffers
02.2019 - 05.2019
- Retained the responsibilities of a sourcing associate
- Focused on end to end process of recruitment (from interview to job offer)
- Handles the HRIS (Workday - end to end recruitment process) as part of BAUs for recruitment activities
- Generation of reports, recruitment pipeline via excel macro
- Handle internal (promotion) and external (technical positions) recruitment
Sourcing Associate
John Clements - Professional Staffers
05.2018 - 02.2019
- Stakeholder and vendor management
- Daily sourcing of candidates, conduct initial and technical Interview
- Create Candidate write-up (technical qualifications) to be endorsed to the Hiring Manager/Stakeholder
- Setting up of candidate interview schedule
- Conduct Job Offer/Handle Employee Movement Transfers (Internal relocation)
- Work with Onboarding team for the pre-employment requirements of candidates
- Created job aids for 'Workday' navigation
- Job requisition and candidate database management
- Ad hoc tasks include and is not limited to:
- Testing/exams administration
- Logistics support on interviews (room availability, skype, MS teams)
- Providing timely updates on the candidates (status of their application)
Shift Supervisor
Starbucks Philippines
08.2015 - 03.2018
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
Bachelor of Science - Hospitality Management
Global City Innovative College
Bonifacio Global City, Taguig 06.2011 - 04.2015
Skills
Effective Presentation Skills
Summary Of Hr Tools Exposure
- Workday HCM - Employee File Management, Recruitment, Time & Attendance
- PeopleSoft - use of HR database
- Salesforce / ServiceNow - HR ticketing system
- Alteryx Workflow Designer - automation focused on Data Visualization
- SAP - general HR use (T&A, payroll, payslip, reports)
- Kronos Workforce Central / Workforce Dimensions - Time & Attendance, Payroll
Personal Information
- Citizenship: Filipino
- Date of Birth: 10/05/94
- Marital Status: Single
Software
Salesforce
Alteryx Designer
ServiceNow
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
US Payroll Supervisor
Cardinal Health International Philippines, Inc.
01.2025 - 02.2025
HR Information Systems Advisor
Cardinal Health International Philippines, Inc.
10.2023 - Current
Senior HR Subject Matter Expert
Honeywell International Philippines Inc.
05.2023 - 10.2023
Subject Matter Expert, HR Operations
Honeywell International Philippines Inc.
12.2021 - 05.2023
Sr. HR Operations Specialist (HR Global Operations and T&A)
Honeywell International Philippines Inc.
09.2019 - 12.2021
HR Learning Specialist (Global Learning Operations)
Honeywell International Philippines Inc.
05.2019 - 09.2019
Junior Recruitment Consultant
John Clements - Professional Staffers
02.2019 - 05.2019
Sourcing Associate
John Clements - Professional Staffers
05.2018 - 02.2019
Shift Supervisor
Starbucks Philippines
08.2015 - 03.2018
Bachelor of Science - Hospitality Management
Global City Innovative College
06.2011 - 04.2015
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