Van Irene Imperial
Caloocan City,Metro Manila
Summary
Dedicated and physically fit individual pursuing farm worker opportunities in Europe or Australia. Demonstrates strong willingness to learn and execute agricultural tasks, including harvesting, animal care, and general farm maintenance. Recognized for reliability, attention to detail, and capacity to work extended hours in challenging conditions.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Dynasty Solution
Pasay City'
03.2025 - Current
- Resolved customer service enquiries promptly and accurately.
- Fostered strong client relationships and built a reputation for achieving sales targets consistently.
- Examined customer feedback to uncover trends that led to modifications in service offerings based on collective insights.
Encoder
L.W.E
Parañaque
11.2024 - 02.2025
- Encoded data with high accuracy, ensuring reliability for end users
- Corrected errors to uphold data quality standards
- Managed workload to consistently meet daily deadlines
Encoder
Prime Link Outsourcing Inc.
Manila
09.2023 - 10.2024
- Encoded and processed large volumes of data to support data management initiatives
- Reviewed records for discrepancies, ensuring accuracy and integrity of data
- Maintained high productivity levels in fast-paced environment to meet project deadlines
Payment Officer
Double Dragon Corporation
Pasay
05.2023 - 08.2023
- Ensured timely and error-free payment handling to facilitate smooth financial operations
- Processed payments and resolved transaction issues to maintain customer satisfaction
- Maintained accurate financial records to support informed decision-making
Encoder
Onsite Management Manpower
Pasay
10.2022 - 05.2023
- Organised digital records systematically to enhance retrieval efficiency.
- Managed confidential information with strict adherence to security protocols.
- Supported daily administrative operations to ensure smooth office functionality.
Payment Officer
Hongsheng Gaming Technology
Tarlac
01.2022 - 08.2022
- Processed payments efficiently across multiple channels to ensure timely transactions
- Tracked and reported financial data using MS Office tools to enhance visibility of payment activities
- Assisted in preparing financial reports and documentation to support accurate record-keeping
Field Sales Executive
FiberHome Tech Inc.
01.2021 - 01.2022
- Built rapport with various customer types to enhance relationships
- Exhibited persistence and strong work ethic to overcome challenges
- Conducted field assignments outdoors, engaging with diverse customer base
Cashier
Club 78 International
Pasay
12.2019 - 03.2020
- Balanced cash drawer while managing high-volume sales transactions
- Processed cash and card transactions, ensuring accuracy and efficiency
- Assisted customers with inquiries, enhancing overall shopping experience
Promodiser (Seasonal)
MetroShopper Department Store
Caloocan
11.2019 - 12.2019
- Supported customers by providing product information and ensuring appealing product displays
- Monitored stock levels to guarantee product availability for customers
Education
Bachelor in Secondary Education - English
World Citi Colleges
01-2017
High School Graduate -
Bagong Barrio National High School
01-2015
Bachelor of Arts - Multimedia Arts
World Citi Colleges
Caloocan City, 0001-2020
Skills
- Physical fitness
- Quick learner
- Strong work ethic
- Attention to detail
- Positive demeanor
- Basic computer proficiency
- Microsoft Office Suite
- Time management
- Reliability
- Payment processing
- Data encoding
- Customer communication
- Workload management
- Problem solving
Training
Contact Center Services NC II, Oeridian Training Solutions Inc., 2018
Timeline
Customer Service Representative
Dynasty Solution
03.2025 - Current
Encoder
L.W.E
11.2024 - 02.2025
Encoder
Prime Link Outsourcing Inc.
09.2023 - 10.2024
Payment Officer
Double Dragon Corporation
05.2023 - 08.2023
Encoder
Onsite Management Manpower
10.2022 - 05.2023
Payment Officer
Hongsheng Gaming Technology
01.2022 - 08.2022
Field Sales Executive
FiberHome Tech Inc.
01.2021 - 01.2022
Cashier
Club 78 International
12.2019 - 03.2020
Promodiser (Seasonal)
MetroShopper Department Store
11.2019 - 12.2019
Bachelor in Secondary Education - English
World Citi Colleges
High School Graduate -
Bagong Barrio National High School
Bachelor of Arts - Multimedia Arts
World Citi Colleges