VANESSA TABLO

• Ensures that pre-employment requirements of Travel Nurses are set-up, compliant, and completed before clients' provided due date.
• Accordingly uploads required documents to clients' database to ensure their availability for use by other PPR employees and/or its affiliates.
• Communicates with QM Specialist for any requirements update or concern.
• Reviews uploaded documents on the database and parses its accuracy.
• Updates issues and expiry dates to correct information on the database and parses its accuracy.
• Updates issues and expiry dates to correct information on the system.
• Regularly monitors and updates shared spreadsheet and/or system to reveal the progress of documents for each placement.

• Reconciled weekly payroll hours to accurately bill facilities and balance payroll accounts.
• Reviewed timesheets, wage computation, and payroll information in preparation to be successfully processed for issuance of employee paychecks.
• Updated and maintained employment records in HRIS system which are also reviewed on a regular basis to ensure a hundred percent accuracy.
• Responded to client inquiries and requests in a timely manner.
• Coordinated and worked with the leadership team and external staff to build strong client relationships.
• Coordinated with the leadership team in creating method and procedure documentation for payroll and billing best practices.
• Tracked processes on a detailed worklist within the payroll processing software and/or spreadsheets and status reports were provided to stakeholders.

• Drafted quality assurance policies and procedures.
• Interpreted and implemented quality assurance standards.
• Evaluated adequacy of quality assurance standards.
• Planned, conducted, and monitored testing and inspection of materials and products to ensure finished product quality.
• Evaluated audit findings and implemented appropriate corrective actions whenever necessary.
• Monitored risk management activities.
• Assured ongoing compliance with quality and industry regulatory requirements.

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducted phone interviews to pre-screen candidates, verified their qualifications, availability and compensation requirements; documented these interviews.
• Set up interviews between candidates and hiring managers.
• Was involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

• Handled customer support for an online vacation rental site in the US.
• Answered inquiries from travelers with their rental bookings or reservations.
• Communicated via email with owners/managers of the properties regarding their travelers’ concerns.

• Handled customer support for a Telco Company in the US and technical support for a Cable Television Company in the US.
• Assisted customers with their mobile phones’ Rate Plans and other account specifics.
• Handled basic billing concerns and basic troubleshooting assistance, particularly internet/network connection issues.
• Handled internet and telephone related issues.