Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Merida

Cebu City

Summary

Dynamic hospitality professional with extensive experience at Bamboozer’s Bar & Grill and JL Suites. Proven ability to excel in high-pressure environments, delivering exceptional customer service and maintaining attention to detail. Skilled in multitasking and team collaboration, consistently enhancing guest experiences while managing operations efficiently.

Overview

2
2
years of professional experience

Work History

Waitress

Bamboozer’s Bar & Grill
11.2022 - 11.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Front Desk Receptionist

JL Suites
07.2022 - 11.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Housekeeper

JL Suites
07.2022 - 02.2024
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Education

High School Diploma -

Mahayahay Chapel Apas ALS
Cebu City
06.2022

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Attention to detail
  • Hospitality service expertise
  • Time management
  • Supply restocking
  • Sales techniques
  • Inventory management
  • Sales expertise

Timeline

Waitress

Bamboozer’s Bar & Grill
11.2022 - 11.2024

Front Desk Receptionist

JL Suites
07.2022 - 11.2024

Housekeeper

JL Suites
07.2022 - 02.2024

High School Diploma -

Mahayahay Chapel Apas ALS

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Vanessa Merida