VANESSA DOLOSA
Makati City
Summary
Dynamic and detail-oriented professional seeking a Virtual Assistant position to leverage strong communication, time management, and administrative skills. Committed to delivering efficient support that empowers clients to achieve business objectives. Proven ability to adapt quickly in fast-paced environments while maintaining a high level of organization and productivity. Eager to contribute to team success and enhance operational efficiency through proactive problem-solving and a client-focused approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Language Teacher
Interac Japan
09.2023 - 08.2025
- Assist Japanese Teachers of English in doing presentations and lesson proper.
- Craft relevant teaching materials (digital and tangible).
- Record and compile student data.
- Organize events and activities.
Technical Support Representative
Topdata Global IT Solutions
02.2019 - 02.2020
- Respond to customer inquiries via chat, email, and support tickets.
- Provide accurate technical assistance, instructions, and troubleshooting steps.
- Diagnose and resolve software, application, or hardware-related issues.
- Guide customers through step-by-step solutions and best practices.
Data Encoder
H3A Canteen and Catering Services
06.2018 - 01.2019
- Conduct online research and compile data or reports as needed.
- Update databases, spreadsheets, and CRM systems.
- Draft and format professional documents, reports, and presentations.
Education
Bachelor - Elementary Education
Bulacan State University
Hagonoy, Bulacan06.2017
Skills
- Clear and concise communication skills
- Experienced with Word, Excel, and PowerPoint
- Proficient in Google Workspace applications
- Effective calendar management
- Fundamental social media management
- Efficient data management
- Research assistance
- Email organization and client assistance
- Detail-oriented problem solver
- Strong organizational abilities
References
Available upon request.
Certification
- Virtual Assistant Training Course – VA Online Educational Consultancy Services – VA Training Philippines August 2021
- Google Workspace (G Suite) Certification – July 2024
- Time Management & Productivity Training – April 2025
Timeline
Assistant Language Teacher
Interac Japan
09.2023 - 08.2025
Technical Support Representative
Topdata Global IT Solutions
02.2019 - 02.2020
Data Encoder
H3A Canteen and Catering Services
06.2018 - 01.2019
Bachelor - Elementary Education
Bulacan State University