Monitor and manage customer accounts receivable to ensure timely collection of outstanding balances.
Review aging reports and follow up on overdue accounts through calls, letters, field visits, and coordination with sales personnel.
rovides financial and operational support to the branch by ensuring accurate recording of transactions, monitoring account performance, facilitating collections, and maintaining compliance with company policies and procedures.
Key Responsibilities
- Monitor branch financial transactions and ensure accuracy of records.
- Track customer account status and assist in collection and recovery efforts.
- Review, process, and validate finance-related documents and requests.
- Analyze account variances and recommend corrective actions.
- Prepare periodic financial, collection, and operational reports.
- Support branch audits, inventory counts, and compliance activities.
- Coordinate with internal teams to resolve customer and account concerns.
- Safeguard company assets through adherence to established controls and procedures.
- Perform administrative and other finance-related functions as required.
- Investigate and resolve payment discrepancies, customer disputes, and account-related concerns.
- Process and validate customer payments, remittances, deposits, and account reconciliations.
- Analyze overdue accounts and recommend appropriate collection strategies or account endorsements to third-party collection agencies.
- Prepare and submit accounts receivable, collection, and aging reports to management.
- Maintain accurate customer account records and update customer information as necessary.
- Review and process credit-related requests, account reactivations, deactivations, credit limit adjustments, and customer maintenance transactions.
- Conduct account validations and fraud monitoring activities to ensure compliance with company policies.
- Coordinate with Sales, Operations, Warehouse, and other departments regarding customer accounts, collections, returns, and account adjustments.
- Support month-end closing activities by ensuring completeness and accuracy of accounts receivable transactions.
- Ensure compliance with company policies, financial controls, and audit requirements.
- Maintain proper filing and documentation of financial and collection records.
- Perform other finance and administrative duties assigned by management.
- The Accounts Receivable Officer is responsible for managing customer accounts, monitoring collections, ensuring timely payment of receivables, and maintaining accurate financial records. The role supports the organization's cash flow objectives by overseeing credit and collection activities, account reconciliations, customer account maintenance, and compliance with company policies and internal controls.