VANESSA BELLO CHAVEZ
Huangpu
Summary
Experienced Food & Beverage Management and Sales Professional with 10 years of experience, Optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and a leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Food And Beverages Attendant
City Gardens Suites
04.2013 - 05.2015
- Taking customer orders and serving food and beverages.
- Providing information about menu items, ingredients, and specials.
- Ensuring prompt and courteous service.
- Prepare and review sales related financial reports, analyze sales trends, identify areas for improvement.
- Managing inventory and restocking supplies.
- Collaborating with kitchen staff and other F & B team members.
- Handling customer complaints or issues professionally.
Sales Accounting Assistant
PMC Electrical Supplies
06.2015 - 08.2018
- Ensure accurate, adjustment and timely recognition of sales revenue.
- Generate and distribute sales invoices, manage AR aging collections and dispute resolution.
- Calculate and process sales commissions and incentives.
- Prepare and review sales related financial reports, analyze sales trends, identify areas for improvement.
- Ensure compliance w/ accounting standards and regulations in internal and external audits.
- Identify and implement process improvements, streamline sales accounting operations.
- Work closely with sales customers service and other departments to provide accounting support and guidance.
Senior Sales Consultant
Sales Rain (BPO)
10.2018 - 02.2020
- Managing a team in outbound sales representatives to meet and exceed sales targets.
- Encouraging, onboarding and retaining talented sales representatives.
- Developing and implementing coaching programs to train and develop the team's sales skills.
- Conducting regular meetings w team to provide feedback and improve performance.
- Coordinating sales operations and implementing sales techniques.
- Assigning sales territories and sales training to team members.
- Monitor and evaluates interactions, workflow and metrics to meet performance standards and sales targets.
- Lead a team to meet and exceed business objectives, client and corporate goals.
Real Estate Consultant
Mapiles Realty
04.2020 - 05.2023
- Advising clients on prices, mortgages and market conditions, Helping them to prepare their property for sale.
- Promoting properties through advertisement, Open houses and listing services.
- Drafting and filling property-related paperwork such us purchase agreements, closing statements, and leases.
- Overseeing and assisting real estate agents with their transactions and witnessing contract signings.
- Communicating with buyers and sellers to ensure they meet all deadlines and industry standards.
- Training real estate professionals and providing continuing education.
- Leading a team of real estate agent to help them to close deals and providing mentorship and support for agents.
Food & Beverage Supervisor
O'Mills Restaurant
08.2023 - 08.2024
- Supervise and Coordinate food and Beverage staff.
- Address performance issues and provide feedback.
- Ensure exceptional customer experiences.
- Handle customer complaints and concerns.
- Oversee food preparations, presentations and service.
- Maintain high standards of cleanliness and sanitations.
- Conduct regular quality checks on food and Beverages.
- Implement quality improvement initiatives.
Marketing Assistant
O'Mills Restaurant
08.2024 - Current
- Developing and implementing DIY campaigns for new store openings, and weekly flower arrangements across all stores.
- Creating engaging content including social media posts,blog articles, new product shoot.
- Collaborating with influencers, and other partners to showcase products. *Analyzing sales data and customer feedback to inform marketing strategies.
- Brainstorming and executing promotional events.
- Designing marketing materials such as posters, flyers.
Education
Bachelor - Food Service Management
Camarines Norte University
04.2013
Skills
- Sales and Marketing Expertise
- Strategic Thinking And Problem-solving
- Data analysis And Interpretation
- Time Management And Organization
- CRM Software Proficiency (eg, Salesforce)
- Communication And Negotiation Skills
- Leadership And Mentoring
References
Available upon request
Timeline
Marketing Assistant
O'Mills Restaurant
08.2024 - Current
Food & Beverage Supervisor
O'Mills Restaurant
08.2023 - 08.2024
Real Estate Consultant
Mapiles Realty
04.2020 - 05.2023
Senior Sales Consultant
Sales Rain (BPO)
10.2018 - 02.2020
Sales Accounting Assistant
PMC Electrical Supplies
06.2015 - 08.2018
Food And Beverages Attendant
City Gardens Suites
04.2013 - 05.2015
Bachelor - Food Service Management
Camarines Norte University
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