Hi, I’m
Vanesa Villafane
Caloocan City (South)
Summary
Dynamic professional with a proven track record in leadership and customer service excellence at Retail and Deliveries. Expert in fostering teamwork and collaboration, adept at problem-solving to enhance customer satisfaction. Achieved significant improvements in service delivery through effective management and positive attitude. Skilled in maintaining high standards of organization and safety.
Overview
2025
years of professional experience
Work History
Restaurant
Team Member
Retail and Deliveries
Manager
09.2013 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
University of The East (Caloocan)Samson Road Caloocan City
Bachelor Of Accountancy from Accounting And Finance
06.2001
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
Accomplishments
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- attended seminars for money fraud under bank of the philippines.
Timeline
Manager
Retail and Deliveries
09.2013 - Current
Team Member
Restaurant
University of The East (Caloocan)
Bachelor Of Accountancy from Accounting And Finance
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